System Administrator Resume Las Vegas, NV - Hire IT People

EXPERIENCE

Apr 2011-Present System Administrator Confidential, Las Vegas, NV

Manage all IT Resources, Operations, Procurement and Support for a pediatric cardiology office with 15 doctors and more than 80 users spread throughout five offices with 24 hour availability required.
Supported servers running Windows 2003/2008 and legacy equipment running Linux.
Responsible for vendor negotiation, service contracts and licensing. Develops budget and auditing processes.
Implemented and maintain an Electronic Health Records system, ensures HIPPA compliance and Meaningful Use standards.
Arranged, deployed and support a Mac network for physicians use with virtual Windows installations.

May 2007-Apr 2011 IT Manager Confidential, Las Vegas, NV

Managed all IT Resources, Operations, Procurement and Support for four companies with over 50 users spread throughout three offices with 24 hour availability required.
Upgraded IT infrastructure from one server running Windows 2000 workstation to eight servers running a mixture of Windows Server 2003/2008.
Researched, negotiated and actualized technology goals while keeping costs within budget and downtime at an absolute minimum.
Implemented an electronic transportation system with mobile access, driver tracking and account resolution. Developed and enforced workflow processes and user training.
Responsible for the merger of Alan Waxler Group Charter Services and Ambassador Limousine, combining all IT resources and procedures.
Researched, developed, and deployed a complete, Mitel based, VOIP solution for an incoming call center. Call center required 24 hour availability and superior call quality. I accomplished these requirements by placing the system on a separate vlan with it\'s own DHCP scope and a dedicated T1 circuit.This allowed me to bring all phone support in house and brought uptime to 100 percent. Consequently this deployment increased revenue and dropped support costs significantly.

May 2006-Jan 2007 Confidential, Las Vegas, NV

Served as first point of contact for end users across the country and resolved connectivity issues.
Monitored network infrastructure to ensure optimal conditions.
Participated in a level 2 training course.

Nov 2003-Apr 2005 Geek Squad Agent Confidential, Las Vegas, NV

Responsible for PC and Mac support and resolution for customer facing issues.
Tracked support tickets and maintained positive relationships with customers.
Progressed from In store support to In home support and was responsible for vehicle condition and scheduling.

EDUCATION
High School Diploma

CERTIFICATIONS

SKILLS