SUMMARY

Energetic and enthusiastic network administrator with significant management experience. Particularly effective in busy environments where day-to-day operations must be completed on tight schedules. Excels at customer service and interacting with end users and colleagues.

Confidential, San Diego, CA 2008 to present
Minnow Medical is pioneering the development of an endovascular technology that combines mechanical and electrical energies that open stenosis and reduce atherosclerosis.

System Administrator
Responsible for network administration, data backup, phone system, and computer maintenance.

• Upgraded from one server running Windows 2003 Small Business to two new servers running Windows 2008 and one server running Windows 2003.
• Migrated from Microsoft Exchange 2003 to Microsoft Exchange 2007.
• Installed and managed Blackberry server for Blackberry users.
• Deployed, monitored, and maintained Symantec Endpoint Protection across the network against virus, spyware and malware infections.
• Managed network licenses and installation upgrades for engineering software, including Solidworks.
• Troubleshot and repaired numerous issues with accounting software Quickbooks. Was in charge of project to integrate an inventory database named Fishbowl Inventory with Quickbooks.
• Upgraded company data backup from BackupAssist program using external hard drives to new HP autoloader tape drive with DLT tapes for backups using Symantec Backup Exec.
• Setup active sync devices to sync with exchange like IPhones, Smartphones and other devices.
• Update the website to stay current with news, events and changes.
• Control the security for the FTP site access and VPN remote connections.
• Installed new phone system Dell Fonality as there was no phone system in place and upgraded the T1 connection to a bundled connection.
• Document procedures, ensured all software is in compliance and handled all problems related to user computers.

Confidential,San Diego, CA 2007 to 2008
Developing next-generation wireless broadband products and technologies for mobile devices and network equipment manufacturers.

IT Audit & Compliance Analyst
Responsible for audit support and requested documentation for Sarbanes-Oxley audits. Key contact for IT audits (internal and external). Evaluate corporate IT policies and procedures, evaluate/monitoring compliance and reporting issues to management.

• Streamline auditing procedures for better time management
• Worked with Enterprise Administrator in configuring groups for business critical folders
• Documented audit and compliance procedures and created an operation manual.
• Worked with both internal and external auditing teams, provided evidence in 2007 audit.
• Consulted with IT Management to analyze audit evidence gathered and obtain signoff.
• Monitored information systems policies, procedures and controls to ensure data accuracy, security, legal and regulatory compliance.
• Trained IT staff and company employees on IT policies and procedures.
• Monitored system backups, restore functions, data center access, and change management systems to ensure all changes to production systems are authorized, documented and logged.

Leading suppliers of bottled and canned fruit juice in North America.

Responsible for maintaining and upgrading servers and network for production plant and offices with 200+ computers, 20 servers. Managed technicians reporting to my position and the IT budget.

• Implemented procedures and documentation of procedures for IT.
• Moved the network from a ring topology to a star topology.
• 5S the phone room and server room, including moving equipment into racks and rewiring these rooms.
• Upgraded the phone systems so they are ready for VoIP when Corporate is ready for the move.
• Rebuilt and 5S the main conference rooms to wireless tablet and large LCD monitor and smartboard.

Confidential, Lake Forest, IL 2004 to 2006
Supplier of household goods from kitchen appliances to lighting fixtures. Best known for the George Foreman grills.

Desktop Support Specialist
Maintain desktop and laptops for the executive offices of Salton, Inc. Maintain and upgraded the 8 servers.

• Migrated their network from Novell 4.11 to Microsoft Server 2003. This included changing over servers and end users to a different domain.
• Cleaned up the server room of older equipment that was needed for Novell network.
• Rebuilt 6 of the servers to Windows 2003, one of which because a domain controller for our site.
• Added new file server for new domain, including the transferring of files and setup print server.
• Troubleshot problems with Video Conferencing, and setup of new equipment for conference room video/computer/telephone connections.

Confidential, Mundelein , IL 2001 to 2004
Leading supplier of fasteners in the automotive industry around the world.

Maintain and troubleshoot problems with the computers for 150+ end users, and the five servers and switches needed for network in two plant locations.

• Upgraded all the servers to Windows 2000 with Microsoft Exchange 5.5 as their mail service and 3Com hubs to managed HP switches.
• Upgraded all workstations from Windows NT to Windows 2000 operating systems.
• Improved efficiency by implementing a tag system and eliminating paperwork on the shop floor.
• Implemented a backup system for computer room and essential systems going on an UPS/Generator power in the case of power outage.
• Documented procedures and maintained an inventory list. Maintained the servers, backups, adding and deleting users, security of the system, and all other duties to keep the system running.

Associates in Applied Science Degree, Computer Systems Technology