Qualifications Profile

• Over 27 years of experience in Information Technology and Financial Services with proven ability to lead using Agile or Waterfall methodology for all stages of the system development life cycle (SDLC), including requirements definition, coding, testing, production implementation, Service Support and Service Delivery utilizing ITIL methodology version 3. Solid reputation for getting the job done on-time and producing successful results.
• Strong Team leader and Technical Analyst. Achieving success in leading staff to improve productivity. Proactive in identifying and resolving problems. Effective decision-maker and leader with demonstrated ability to motivate build mutual trust and facilitate successful results within budget.
• Track record of success in business analysis, requirements definition, technical design and specification, testing, and documentation. Recognized for superb ability in translating technical information into business terms. Excellent interpersonal skills combined with strong written and verbal communication skills.
• Highly committed to quality assurance and excellence in customer service with strong organizational skills and attention to detail.

Core Competencies:

• Project Management
• Project Coordination
• Product Development
• Business Analysis
• Technical Analysis
• Process Improvement
• Document Management
• Change Management
• Quality Assurance
• Client Relations
• Staff Training/Mentoring
• Team Building/Leadership

Hardware : IBM390 Mainframe. Unix
DataBase : Oracle, Adabas, VSAM, DB2
Software: Caliber, HP Quality Center, Informatica, Pl/SQL, Endevor, COBOL, CICS, Z/OS, CMS, VM, VSAM, Natural, ADABAS, ADASQL, REXX, N2O, Predict, TSO/SPF, MS Project, MS Office, IBM Utilities and SunGuard OmniPlus. Oracle 11g/DataStage.

Professional Experience

Confidential- Rochester, NY September 2011 – Current
Team Leader responsible for Mainframe and Web Application development, maintenance and production support of legacy application slated for People Soft conversion. Analyzed and developed technical solutions for Student System applications across multi-platforms. Provide cost effective Technical solutions for Business application and process improvements. Convert Mainframe Legacy Applications to People Soft platform. Provide daily communications to upper management for project status and tracking. Technical Manager on Campus Solution Application SOP, training and documentation. Provided process coordination, business analysis, customer service and quality process improvement. 

Confidential§ New York, NY August 1985 – August 2011 
Responsible for Application development, maintenance and production support.. Analyzed and developed technical solutions for complex applications across multi-platforms. Provide cost effective Technical solutions for Business application and process improvements. Convert Mainframe Legacy Applications to Middleware platform. Provide daily communications to upper management for project status and tracking. Technical leader on Financial Application SOP, training and documentation. Provided process coordination, business analysis, customer service and quality process improvement.

FEBRUARY 2007 AUGUST 2011. 
SenioR TechniCal Analyst/ Overall Technical Lead

• Overall Technical lead on major projects such as Annuity Payout process, Asset Transfers, Proxy and Natural Replatform project. Responsible for the software upgrade of 23 TIAA-CREF applications and also provide 24/7 support.
• Overseeing Contract staffing, project estimates, tracking to plan, and reporting project progress to senior management via oral and written status update presentations on regular basis.
• Work with the team leaders of a 35 person development group to schedule development, testing and manage multiple releases of the applications into the production environment.
• Technical Lead of OPS Small projects simultaneously managing multiple projects related to TIAA-CREF effort of migrating financial data from the Mainframe Omniplus to Web sources that allowed more options for participants’ pensions and annuities with greater diversity of investment options, products and services.
• Monitored, tracked, controlled progress, performed issue escalation and resolution, change management and oversaw acceptance management of wide variety of projects ranging from the ad-hoc data mining reporting to managing operations of an extremely complex financial system, Negative Contributions Automation System, Tax Reporting, Data Warehouse feeds and Pension Systems.
• Improved TIAA-CREF Payment execution process by developing solid technical design and file management procedures. Benefits included reduced risk of human error and improved customer service.
• Identified several process improvement opportunities, including creation and deployment of procedure for planning, gathering and communicating data from Electronic Data Warehouse processesTesting activities.

• Technical Lead Adabas/Natural Replatform project, a multi-platform project, designed to convert Applications written in Natural to a middleware platform. The project delivered 60% reduction in the number of source code maintained and greatly enhanced the participant experience by providing the ability to view their accumulations on WEB and participate in the expanded fund selection.
• Interacted and negotiated with senior management from business and IT areas through all phases of the project life cycle.
• Managed the effort and focus of the Natural Conversion project team consisting of developers, business analysts and end users to rapidly complete subsequent phases adding important additional product’s functionality to achieve increased conversion capability.
• Managed business and development staff participating in User testing to ensure successful completion of testing and meeting the scheduled deadlines.
• Instituted daily progress/brain storming meetings with business and developers to ensure project progress during stalled times.

March 2003 – January 2007
Kean Consultant - Senior Systems programmer, working on Confidential and Some key projects as described below. 

• Selected as lead business analyst for the Open Investment Solutions projecton the basis ofextensive experience and thorough knowledge of the company’s financial data and Deferred Annuity simulation process. The project’s key goal was to allow financial processing of unlimited number of investment funds.
• Collaborated with Finance and Actuarial to ensure successful delivery of business analysis phase.
• Utilized an exceptional knowledge of the needs of both the business and IT areas to bridge communications gaps and defined realistic, understandable, achievable business requirements.
• Demonstrated strong analytical, problem-solving and multi-tasking abilities and took the lead to develop standards for systems development and project documentation.
• Using extensive amount of investigative analysis with respect to transaction acquisition and application, created a design that adhered to all requirements in the most efficient and effective way and was one of the cornerstone documents for the product implementation.
• Produced Technical Design Document which served as the blueprint for how the Simulation would “undo” financial transaction data.
• Engineered testing facility instrumental in problem identification and problem resolution that resulted in successful product implementation with less re-work and post-implementations corrections.
• Systemized error handling process and addressed complex issues regarding the identification and categorization of error conditions.
• Project leader of the State Financial Reporting Upgrade projectthrough the entire system development life cycle (SDLC) to delivernew software, which replaced an antiquated and unreliable reporting system, and provided more options along with increased reporting accuracy in depicting asset information by state.
• Major contributor on the development of Sales Management and Asset Retention Trackingsystemwhich provided the necessary tools to track and report on individuals who have indicated an interest in moving funds into or out of TIAA-CREF, as well as assisting internal business areas to measure sales and asset retention efforts. The system increased TIAA-CREF’s revenue by $ 1.5 million through new growth and business retained.

Senior Systems Developer, January 1998 - March 2003. 
Responsible for the maintenance, upgrades and process improvements to TIAA-CREF financial record keeping system. Support the ADABAS mainframe application for Daily and Monthly Master file updates, control and reporting. Supported Quarterly Statements and data feeds to satellite systems. 

Systems Developer, April 1994 - January 1998.
Responsible for the development, testing, coding and documentation for many Settlement Calculation, Ledgering and Financial Reporting systems.

Project Leader, January 1990 - April 1994.
Responsible for the development, testing, coding and documentation for main Settlement system and Actuarial Reporting and TAX Illustration systems.

Testing Coordinator / Developer, August 1987 - January 1990. 
Responsible for the development, testing, coding and documentation for main Batch Illustration and Accumulation system.

Actuarial Programmer, August 1985 - January 1987. 
Excelled from developer to programmer analyst and performed in technical and business analyst capacity on various Actuarial Calculation Monthly Settlements Pension Projects.

Certificates & Education

Bachelor’s Degree in Management Information Systems from Confidential University.
Certificate in Computer Programming from Confidential University.
Certificate in System Analysis from Confidential University.

Training

• J2EE Programming, Oracle/SQL programming/HTML programming, Omni Script and Omni VBA programming, Object Oriented Analysis Design with UML, ITIL Foundation v3, Martin’s Project Management training.
• Training in Application Management Methodology and Object Oriented Analysis, Design and Programming, System Development Life Cycle Methodology and System Performance Monitoring and Measurements.