Systems Analyst resume LP Needham, MA - Hire IT People

Systems Analyst // Computer Technician // Help Desk

Profile
My years of work experience brings knowledge, results in business and customer satisfaction, and brings focus to work and quality.
Responsible, loyal, and have made a solid long-term commitment to the companies I have worked for.
Can carry a task alone or work well with others. Fluent in Portuguese, Spanish, and Cape Verdean.

Qualifications
Networks Protocols : TCP-IP // VPN // LAN // WAN // Active Directory // DHCP // DNS…
Operating Systems: Windows 2000XP // Windows 7 // Windows Server // Mac OS.
Software : Vmware // Microsoft Office // Adobe Acrobat // Outlook 98-2007.
Hardware: PC // Laptops // Printers // Scanners // Servers // Set-up and Installation.
Fields: Cisco Certified Network Associate in Comptia A+ (2010) // XP (2010) // Microsoft
Certified Professional.(MCP) (2010).

Education
CCNA Microsoft Certified Professional Vmware A+

Enrolled in nertworking and computer school focusing on instaling, repairing and troubleshooting of networks, operating systems and computers.
Worked along side other technician in desinging installing and administering of per to per, small local area,and wide local area networks.
Hands on labs focusing on learning, fixing, dismantling, and putting back together the internal componets of a computer.
Hands on labs based on installing, configuring, and administering of Microsoft Windows XP Professional and Server, Vmware, and Mac OS.

Education
Software Application Specialits
Successfully completed 15 months of evening computer school focusing on software applications, operating systems, and business communication.
Hands on labs focusing on learning, troubleshooting and reparing the internal componets of a computer.
Classes on Microsoft applications: Windows-Explorer-Exell-Word-Powerpoint.

Employment

Confidential, LP Needham, MA 2010-2010
Field Service Technician

Worked as an independent contractor, along side the client-tell and services of Smartech ass. to repair, troubleshoot, and replace various parts of PCs and Laptops.
Called cutomers to set up appoitments, whent on to different sites, (Business and Homes), to fix and replace various computer components.
Opened and closed calls on line and on site, picked up and dropped off parts to and from a local depot. (Motherboards, LCD screens, Fans, CPUs, Drivers, Covers, etc)

Confidential, MA 1999-2009
Production Room Operator

Played important role in the growth of the company production room, which at the time was a start up company by operating and overseeing various tasks.
Primarily worked as a one men crew in a very fast paced production room, resulting in keeping the work force down while maintaining the daily work quality.
Worked many flexible after hour shifts, producing dozen of daly jobs in order to maintain the level of quick customer and the business expected job turn around.
Operated and keept top maintenance of a xeror free flow work station, four xerox docutechs color and black+white machines, and a canon image runner.
Developed and designed the layout of diferent styles of books, panflets, posters,etc.
Produced various customized documents for companies like, MIT, Biogen, Linkage, Harvard, etc.
Consistently organized, scheduled jobs, and met dead lines.
Collaborated technical help and worked alongside with vendor technicians to keep the machinery to their top working form.
Placed orders and kept track of the production inventory. (Various machine supplies and paper stocks)

Confidential, Cambridge, MA 1996-1998
Shipping and Receiving Technician
Responsible for tracking products in NECCO\'s warehouse factory for shipping and receiving to various companies throughout America.
Operated heavy machinery in the storage warehouse, such as forklifts for loading and unloading delivery trucks.
Operated conveyor belts in the production lines, for the production and packaging of dozens of different Necco products.

Confidential, Cambridge, MA 1994-1995
Sales Person
Selling financial services to customers over the telephone in a fast paced telemarketing environment.
Presented information to customers on available services, such as line of credit cards and long distance telephone cards.

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Systems Analyst Resume

Lp Needham, MA

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