Work History

2003 – 2012 Confidential - Permanent

Network Operations Center Tier 1 & 2 support for AT&T Wireless and Wireline Core networks for 7 years.

• Responsible for maintaining operational capabilities of network.
• Interface with Telco carriers and ISP’s for testing and repair.
• Firewall Cisco Check Point and Cisco VPN Admin and support.
• Load Balancer operations and support / Radware and Cisco.
• Nortel Passport configuration and support.
• Application testing and debugging utilizing APCON Network Sniffers.
• DHCP maintained for network devices.
• Cisco and Foundry switches and router hands on implementation and repair.
• First Responder responsibility
• Monitoring platforms with HPOV / Remedy / NetCool / Cisco Works / VitalNet
• Direct Field Support groups on upgrades, replacements, and repair.
• Implemented AT&T WiFi for nationwide Hot Spot locations.
• Maintain Retail store infrastructure routers and switches including Public WiFi utilizing WayPort AP’s and Cisco AP’s.
  Prior to NOC I was with Engineering group responsible for performance management of SMS platforms with emphasis on project implementation of new server platforms applications and upgrades.
• Data Infrastructure Platform Design / Quote / Purchasing / Implementation
• Interfaced with vendors and had budgetary responsibility for project.
• Sever procurement to match application requirements, AAA, Radius. System Performance / Capacity Planning of Transport / Trending Analysis
• GPRS platform implementation and support
• STP interfacing to IP Infrastructure.
• Legacy SMS upgrades to new platforms.
• Mobile Device Management platform infrastructure implementation and support.

2003 – 2003 Confidential - Network Operations for Wireless data infrastructure CDPD, CDMA. Carolina regional responsibility. Cell Sites and Central Office.

• Mobile Device Management – Nortel – Hughes Network System Switches
• Directed Field Support on Cell Site repairs
• Maintained Mobile Telco Switch Office operational functionality
• Drive testing Cell Site hand off and Sector performance.
• Wireless Nortel – Hughes Network System Switches in MTSO.

2002 – 2003 Confidential – Technical Project Manager for implementation of Global ATM / Frame Relay for Dow Chemical / EDS international network.
Implementation of Global ATM – Voice – Video for DOW Chemicals utilizing Nortel Networks infrastructure.

1999 – 2002 Confidential – Provided technical network sales support, design, capacity planning, customer facing interaction.

1995 – 1999 Confidential - Wireless Data network infrastructure implementation and support. Customer network integration design and support. Central Office, Cell Site, and Network Performance. Designed and implemented Wireless CDPD AMPS data network utilizing Hughes Network Systems infrastructure. Provided on site customer support integrating their network onto CDPD network.

1981 – 1995 Confidential – Data Network Engineer for X.25 and IP for Telco Carriers and Private Data Networks. In depth design and configuration implementing private data networks for Telco carriers infrastructure utilizing X.25, Async, 3270, X780, Dial-up. This was for Telco Core and Edge network devices

Confidential – Ft. Meade MD – Signal Intelligence / Cryptography.

Confidential – Missile Computer and Radar Operations.

SUMMARY OF QUALIFICATIONS

• Network Operations Tier 1 & 2 support.
• Responsible for Core, Call Centers, Retail, Data Centers, Partners
• Cisco Wireless AP’s / WiFi
• Cisco Wireless Control System – Management System
• Cisco Check Point Firewall
• Cisco VPN Admin.
• Cisco and Foundry Access, Edge, Core Routers / Switches.
• 6509 – 7609 – 2800 - 2900
• Cisco ACE / CSM, Radware Load Balancers.
• Ngenius Network tool / Apcon Infinistream Sniffers and Wireshark, Solarwinds
• Nortel Passports - Routers - Switches –
• Telco Central Office and Mobile Cell Sites and Switch sites.
• HPOV / Remedy / NetCool / Cisco Works / VitalNet
• Carrier Management – Telco and ISP’s.
• Data Infrastructure Design / Quote / Purchasing / Implementation
• Facility Planning / EFI / HVAC for Data Centers / Vendor Management
• System Performance / Capacity Planning of Transport / Trending Analysis
• ATM / Frame Relay/ FRATM / VOFR / IP / X.25
• GPRS / CDMA / CDPD Wireless Data
• Mobile Device Management – Nortel – Hughes Network System Switches.
• Top Secret Clearance – National Security Agency / US Army (In-Active)

Wireless Data Network performance and operations for AMPS - CDPD and CDMA 1X data network at CO’s and Mobile Telco Switch’s.

Field support for Cell Sites and CO’s upgrading and Maintenance.

Central Office and MTSO switch support for AMPS – Telco - CDMA

Provided direct customer facing Data Networking solutions on site.

Implemented carrier’s national CDPD Wireless IP and WAN backbone.

Supported (Level 1 -2) large private data communications packet switching network accounts both domestic and international.