Profile
Extensive experience in the Computer Industry in both Unix System Administration, Veritas Netbackup and Customer Support. Worked in a Tower support model for multiple projects that use Veritas Clustering(VCS), Veritas Volume Manager, FTP, SVM, DNS, QIP, LDOM, SUDO, SSH, SMTP, NAGIOS, SAMBA, and VAS (AD authentication), Linux RedHat, Solaris 8, 9, 10. Created file systems using local disk or SAN attached disk from EMC or Clarion arrays. I worked closely with our networking team to resolve network issues in a timely manner. Provided root cause analysis to upper management in the event of failure and tested application software. Installed patches and packages as required. Worked closely with the windows team, networking teams, Project management, Change Management, DBA\'s, application owners and Messaging teams. Managed multiply projects through their entire lifecycle. Proactive in documenting issues for ease of resolution in the future. Team lead for billing servers.

Objective Be a Key Member of a Team working in a Information Technology Department were I can increase my skills sets, enhance my career growth, and have fun at the same time.

Professional Experience

Confidential (October 2010 - Present)

Unix/Linux System Administrator
Support the Vanguard Web domain in a 24X7 environment which includes monitoring and resolving any web based issues for their internal divisions. These include but not limited to trouble shooting websphere(WAS)/MQ series issues, resolving issues with zones and VMware, adjusting cells in the F5 as needed for development within the domain, applying patches and upgrading firmware on the infrastructure servers on a regular basis, monitoring servers using Tivoli, Load Balancer, and Sitescope . Use HP Service Manager ticketing system to resolve any Unix, Sybase, Oracle issues from internal customers. Upgrade Oracle client to 11g and increase tablespace on servers using oracle OEM. Assist vendors with resolving Hardware related issues. Support an infrastructure of about 700 servers which include SUN Solaris servers using solaris 8 and 10, Redhat Linux servers running 4.X and 5.X. Coordinate all work with other group members using Change Management System and Incident management system. Determine root cause for any server incidents. Work with crew members on Netbackup restore related issues and assist in trouble shooting backup failures.

Confidential, West Chester P.a. (January 2006 - April 2010)

Unix Tech Analyst/ System Engineer Enterprise Storage

Team that Built and supported SUN Solaris and Redhat Linux server environments for the billing project throughout the enterprise including servers in the field using jumpstart and OPsware. Worked closely with the networking team on Switches and firewall issues, Data Center Management team ( DCM ) and the Change Management process to see that projects were completed on time and the work done correctly. Used a ticketing system to manage the flow process when building servers for projects to make the processes as streamed line as possible. Worked on troubleshooting Linux Redhat servers and loading packages as requested. Attended design review meetings and made adjustments as need. Debugged Hardware and software issues with third party vendors and escalated when necessary. Experience working with PCI/SOX compliance and encryption technologies.

Supported and Maintain Enterprise Netbackup Storage Environment using Veritas Netback 6.5. Contributed to all aspects of the Corporate Backup systems. Hardware included SUN Solaris, Windows, Exchange, RMAN, Linux servers. Planned and executed netbackup upgrades when required. Infrastructure included 1 master and 12 media servers, a Quantum I2000, tape library with over 1200 slots and DXI 7500 VTL.Tasks included day to day operations, restores, restarts, trouble shooting, restarting daemons,debugging and adding/removing clients from policies, scheduling and generating reports when requested. Manage media rotation, set logging levels, used multiplexing and multistreaming, interpret status codes, run reports, and provided recommendations to senior management and other team members. Defined RTO and RPO for stakeholders to meet their SLA\'s. Coordinated with 3rd party vendors to resolve any Hardware issues or plan firmware upgrades. Provided documentation for SOX audit requirements.

• Attended Architectural review board meetings to ensure standards, projects were completed on time and schedules are maintained.
• Key member of our team that moved our old Data center to our new state of the art Tier 4 Data Center in
• West Chester, Pa.
• Setup scripts to help automated tasks when needed.
• Implemented and helped design new Data Center standards.
• Completed numerous Health assessments to make sure what the customer was expecting is what they received.
• Proactive in recommending upgrades, storage upgrades ( server disk or backup ) and patch installs.
• ITIL certified.

Confidential, Newark, DE (2000 - 2005)

Part of a team of four System Administrators that maintain over 100 servers in Production, Test and Development configuration. These servers include both Sun, AIX and HP with Sun taking about 60 percent of the shop capacity. Sun OS versions 2.6, 2.8 and Solaris 9. The HP servers are running 10.20, 11.0 and 11i. All servers are connected to a EMC/Legato SAN environment using EMC disk arrays via a brocade switch and a Sun 700 tape library. Assist in the configuration of our SAN/Legato environment. Configure disks space using both LVM and Veritas Volume Manager 3.2and 3.5. Responsible for all routine maintenance on all servers which includes, but is not limited to, disk drive replacement, patching, package loads, internal support, DNS, NFS, Samba, HP Ignites, system configuration, System recommendations, maestro installs, upgrade memory, SAS installs and upgrades, system debugging and documentation. Involved in getting Sun’s jumpstart technology up and running in our environment. Involvement with Architecture/ Project management while transitioning to Bank of America.
Build Sun servers including 220, 280R’s, 480’s, v880’s, 3500, V120, V100, and a 6800. Developed test plans and implemented such plans for our DR/Contingency Site. Involved in moving the entire data center from the King of Prussia facility to the Newark Delaware facility.

Additional Professional Experience

Confidential (1993 - 2000) 
Unix support Administrator

• Responsible for Supporting Unix product platform.
• Presented with a " Night on the town" from the director of customer support for Substantially improving satisfaction to our customers.

Confidential, Paoli, PA (1980 - 1993)
Unix Administrator
Supported the Unix infrastructure
Secret Clearance

• Received 3 Exemplary Action Award from Unisys Corporation presented by the Vice
• President of Engineering for outstanding individual Achievement.
• Key Member of a team that reorganized server traffic which allowed a FAA program to
• Complete on time, and under budget and win “The Program of the Year” Award.

Hardware
Sun Solaris 1000, T2000, 5000, 5220, RS6000, 220, 240, 280R, 480, v100 v120, 6800, L700, I2000, x86, 
HP K, D, E, N RP8400, Dell, HP, 380-G7, AIX.

Software
Solaris 8, 9,10, Linux Red Hat, VCS, Veritas Volume Manager, SVM, Oracle, EMC, Clarion, LVM, Remedy.

Education
Confidential University (Computer Science)
Confidential, Veritas Volume Manager.
Sun Volume Manager|( Disksuite)
Solaris 9 Advanced System Administration
Linux Redhat rapid track and system admin courses.
Veritas Netbackup Administration