Help Desk Support Technician Resume
Objective To be a contributing member of a dynamic and hard-working team of developers, designers, and professionals producing amazing user experiences for the Web.
Job Skills Systems and Programming Languages: ASP.NET 4.0, HTML5, XHTML, CSS3, JavaScript, C#, Silverlight and XAML, Windows XP, Vista, and 7, and experience with PHP 5.3, MySQL 5, Linux operating systems Application Experience: Microsoft Visual Studio 2010, Oracle NetBeans 6.9, IIS 7 and Apache 2, Adobe Photoshop and Illustrator Job Tasks: Web development and design, user experience design and wire-framing, mobile phone interface design polish, project management and client relations
Education Graduated-Associate of Applied Science in Web Design with Honors Associate of Applied Science in Web Development with Honors List Member of Phi Theta Kappa
Job Experience Aquent at Confidential - June 2010 through Today Design Integrator, Windows Phone Design Studio As a Design Integrator, I am part of a large team (15-20 people) tasked with the overall UI polish for Windows Phone 7
Sound Transit - July 2007 to September 2009 Diversity Intern -- September 2008 to September 2009 Help Desk Support Technician -- July 2007 to September 2008
Confidential. -- November 2006 Primary On-site Technician and Mac Repair Specialist
Staples Office Products -- April 2006 Customer Service Representative and Repair Technician
Confidential. -- May 2000 to June 2005 Mac Genius, Apple Store Sacramento, CA -- May 2003 Tech Support Level I and II -- May 2000
Project Experience Project Manager, Designer, and Developer Completely managed a project for a local business in Seattle with three locations, dealt with the client to produce a web site redesign for Spiro's Pizza and Pasta, created all the graphics with the exception of the logo and took location photos for the site
Project Manager and Designer Organized and executed large portions of the visual design and delegated development work, responsible for all client communication and project management
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