Backend & Customer Support Executive Resume

SUMMARY:

Seeking for a suitable placement in a professional organization with an opportunity for my career growth. I am submitting my application with the hope of accomplishing my lofty objectives in life. It will be my best endeavors to merit your confidence and satisfaction. If you will be appointed me so my activities under your enter satisfactions.

SUMMARY:

Gained exposure in Customer relations & Personal relations.
Acquired knowledge about the Marketing strategies.
Enhancing process operations to achieve organisational objectives.
Interacting with beneficiary for information gathering, system study as well as analysis.
Preparing and sending reports as required from time to time.

IT SKILLS:

MS Office: 2007 & 2011.

Software Installation, Surfing & browsing.

In carrying out Marketing and Handling Customer Services.

Working on MIS.

EXPERIENCE:

Confidential

Backend & Customer Support Executive

Responsibilities:

Working a busy and high volume environment, driving consistency and best practice across all the businesses.
Responsible for Billing & payment collection of broadband customer and reducing its arrears by keeping accurate records and ensuring payments are received on time.
Handling Broadband Home basic customers regarding payment collection/Reminders, Plan Change.
Working on I Mantra & Unify V3.5 software.
Good mailing Skill on Outlook & Google.

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