PROFESSIONAL SUMMARY:

Business professional with numerous years of progressive experience. Strengths lie in demonstrated expertise in: Sales, Marketing, Customer Service, Logistics, Management, Project Management, Purchasing, and Supply Chain Management. Instrumental in developing and launching the Wholesaler Routing Department. Regarded as a results oriented team player, with excellent communications skills, as well as a strong commitment to quality and ethical business practices.

KEY SKILLS SUMMARY:

UPS Logistics Transportation Suite

Requirements Gathering

MS Office

Territory Planner

Gap Analysis (As - Is/To-Be)

MS Project

Roadnet

Process Analysis

MS SharePoint

Fleetloader

Documentation

WebEx

Various Proprietary Apps

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis, MO

Responsibilities:

• Working on family-related issues, which were best handled by taking time away from work to resolve (these issues have since been resolved).
• Volunteered in my neighborhood, and in the larger community.
• Full-time College Student, as well as formal Independent Study in the following areas of: Computer Coding / Computer Programming, and Website Design / Internet Site Development.
• Formal Independent Study in the following areas: Marketing, Professional Writing, and Publishing.
• Performed numerous construction / maintenance projects on my home that I was not able to perform while I was traveling out-of-town for business, almost every week, for the last twenty years.

Confidential, Fenton / St. Louis, MO

Sales Executive - Facility Solutions

Responsibilities:

• Responsible for targeting, acquiring and closing large revenue opportunities at complex large local and regional accounts within Assigned Vertical Markets.
• Develops and maintains close relationships with key and relevant decision makers at Customer accounts.
• Work closely with the Sales Manager to set strategy, determine target Vertical opportunities, and develop overall sales goals/quotas. Potential need to collaborate with other sellers to provide appropriate coverage andtotal solution to customers.
• Conduct research and prospecting activities for targeted Vertical accounts.
• Maintain a robust pipeline of potential large local and regional opportunities at all points in the sales cycle.
• Develop proposals targeted at key Customer executives and other decision makers that address critical needs.
• Meet with Customers to explain theVeritiv value proposition and sell business solutions, like eBusiness integration, logistics services, inventory management tools, etc. Also required to maintain ongoing profitable relationships.
• Participate in business reviews and other Customer functions as needed.
• Performs other related duties as needed.

Confidential, Harrisburg, PA

Routing Center Team Leader (Manager)

Responsibilities:

• Schedule divisions deliveries (including transfers) to meet customer requirements
• Determine routing assignments using Route Optimization Tool for maximum route efficiency.
• Maintain route / customer file data base accurately in routing tool.
• Communicate with assigned division Logistics Managers to examine results and improvement opportunities
• Provide routing manifests, daily delivery reports each night to assigned divisions’ Logistics Managers, CSRs (and Sales Reps as required).
• Provide analysis of Group routes identifying GP per Route Reports and delivery expense reduction (i.e., route consolidation and overlapping routes) opportunities.
• Provide viable route solutions for all proposed new business.
• Make decisions on deliveries outside of Service Offering Matrix rules.
• Provide On-Site reviews / training of divisions’ routes for cost / benefit evaluations.
• Provide divisions’ “Planned Routes vs. Actual Routes” performance reports to Logistics Managers and Group Operations Manager.
• Delivery (WCOGS) daily volume changes,
• Customer special delivery requirements management
• Diesel price volatility impact on delivery expense management
• DOT Hours of Service constraints / changes.
• Adjusting driver and equipment availability due to call-offs / equipment service requirements
• Develop optimum routing solution for 50-75 trucks / routes for 6-8 assigned divisions
• Provide backup routing solution support to other Confidential Routing Centers routers as required due to illness, system failure /continuity of operations.
• Create “What If” routing scenarios monthly for delivery expense savings opportunities
• Interpreting and acting upon variations in divisions’ Service Offering Matrix
• Complexity of meeting all customer delivery requirements using the least amount of driver and equipment resources.

Confidential, St. Louis, MO

Sales Representative

Responsibilities:

• Continually develop an in-depth product knowledge, and is able to assist guests in meeting their product requirements.
• Build client/guest base through leads and follow through.
• Maintain merchandise in assigned areas.
• Recommend the right products and services for each guest.
• Has outstanding follow through to successful guest satisfaction.
• Responsible for acceptable close ratio of leads.
• Miscellaneous duties as requested by senior management.

Confidential, St. Louis, MO

Document Specialist

Responsibilities:

• Prepare documents for introduction to the capture process.
• Validate that the correct description header has been placed in front of each obligator file.
• Verify that the digital data corresponds to the physical data.

Confidential, St. Louis, MO

Data Entry Specialist

Responsibilities:

• Responsible for speed, with accuracy, and doing the work with the utmost of extreme confidentiality.
• Respected the highly secure atmosphere, while adhering to the company practices and procedures when handling personal and confidential information.
• Coded incoming paper documentation, and input the data into automated computer system.
• Assorted consulting and temp employment while the economy was depressed, and appropriate mid career level employment opportunities were in short supply.

Confidential, Kansas City, MO

Supply Chain Manager (Consultant)

Responsibilities:

• Identified Business Units that were operating below company expectations and developed a plan to resolve discrepancies from expectations. Performed Gap Analysis and created As-Is and To-Be process flows.
• Facilitated Sales and Delivery requirements gathering and strategy discussions with IBC’s senior staff. Explored new delivery and Sales processes and desired results. These were requirements gathering sessions, as well as an opportunity to establish and explain the roles and responsibilities of the various participants in the process.
• Functioned as a liaison between the Corporate IT department, Corporate Management, and the IT departments, Management at the Bakery locations regarding Sales, Delivery, and Supply Chain topics and issues.
• Developed good faith and buy-in by all members of the organization: Management, Team members, and the Union Officials.
• Prepared and presented to senior management, and to line and staff employees the processes and the scope of the various analysis projects. Presentations included Before/After comparisons of Sales Reroutes and Delivery Reroutes as well as New Warehouse Location and Company Reorganizations.
• Built master databases, wrote queries, created data imports and data exports, and created reports via relational databases (e.g.: Microsoft Access, etc.). This included some use of SQL and Oracle and extensive use of Microsoft Access and Excel. MS Excel and Access (and numerous other software programs) were used to build the databases which drove the UPS Logistics Transportation Suite logistics software program.
• Responsible for gathering raw data from a number of sources and formats. Responsible for data mining using various tools such as Monarch (data mining software) to accomplish the goal of gathering the date needed to proceed with the project.
• Responsible for doing Static (Sales and Delivery) Routing, Peddle to Presell selling system conversions, and Centroid Analyses - which were Bakery & Distribution Center studies to determine the ideal number and location of the Bakeries and Distribution Centers for the company.
• Gathered and analyzed raw data from internal and external sources, and built models to create various “what-if” scenarios to explore the best opportunities for increasing the efficiency and effectiveness of the national Business Units.
• Prepared Centroid Analysis studies for the entire IBC national system to insure that IBC built new bakeries and distribution facilities in the ideal locations with regard to efficiency and effectiveness - e.g., driving the least miles possible, highway / road access, real estate availability, etc.
• Modeled Sales and Delivery routes utilizing UPS Logistics, Transportation Suite/RoadNet Territory Planner routing software. Created new Sales and Delivery routes that were more efficient, effective, and that ensure sufficient "Time-to-Sell."
• Created Route Account Upload files for the Route Accounting / I.T. Department to update the computer system with the information on the newly created Sales and Delivery routes - after the rerouting is done, a route upload file is generated that has all of the new route information for the new Sales &/or Delivery routes. This data primarily included: new route numbers, new stop numbers, new day information, etc. The Route Upload file was generated to update a company’s Route Accounting System on the mainframe computer.

Confidential, St. Louis, MO

Routing Team Leader / Project Manager

Responsibilities:

• Spearheaded sell-in of Eastern Region Wholesalers to the A-B Routing Services, and licensing of the UPS Logistics Transportation Suite software, and solidified the customer base. Worked toward 100% retention of existing client Wholesalers already utilizing the A-B Routing Services Program
• Utilized the Dynamic Routing Module in UPS Logistics which was a way of adjusting the delivery route on a daily basis based on unique daily volume to insure the most efficient routes (and only the needed number of routes) go out on a daily basis.
• Utilized the Fleet Loading Module in UPS Logistics to ensure efficient fleet loading / that the delivery fleet is loaded as completely and efficiently as possible.
• Conducted "ride-withs" / worked "on-site" (at the Wholesalers' facilities), with each Routing Consultant to observe their proficiency with the routing software and their consulting skills, and provided feedback. Identified and put into action plans for areas of improvement with As-Is/To-Be analysis.
• Developed the interface specs, and set-up the interface between the various Route Accounting Systems (RAS) that were utilized by Anheuser-Busch, Inc. and the Anheuser-Busch Wholesalers, and the UPS Logistics software.
• Led the Wholesaler Routing Department Communications Team in the implementation of the department's communication strategy through the development and production of Busch Satellite Network broadcasts, Newsletters, and a Departmental A-B Intranet Website.
• Supported the Regional Operations Best Practices Workshops in A-B Regions 1, 2, and 3; delivered Wholesaler Routing presentations and facilitated Wholesaler discussion around strategy and productivity improvement issues.
• Responsible for working with AB wholesalers to optimize their Sales and Delivery routes. Created new Sales and Delivery routes that were more efficient, effective, and that ensured sufficient "Time-to-Sell."
• Facilitated Sales and Delivery requirements gathering and strategy discussions with A-B Wholesalers' senior staff.Encouraged A-B Wholesalers to identify their various Sales and Delivery challenges and opportunities, then worked with them to develop a positive solution.
• Assisted A-B Wholesalers with converting from Peddle to Pre-sell sales systems.This meant that a sales professional “pre-sold” products ahead of delivery. This way the trucks were guaranteed to only take what they needed and would arrive back at the distribution center empty.
• Created unique and efficient routing solutions such as Bulk, Cart, and Third-shift routes.
• Modeled new Sales and Delivery routes utilizing UPS Logistics, Transportation Suite/RoadNet Territory Planner routing software.
• Trained A-B Wholesalers on using the UPS Logistics, RoadNet Territory Planner routing software.
• Created new Sales and Delivery routing solutions that comply with the Anheuser-Busch Wholesaler Equity Agreement.
• Presented new services, and worked our booth at annual Anheuser-Busch Sales Conventions.
• Worked "on-site"-- (at the Wholesalers' facilities), with A-B Wholesalers in the lower 48 states, Hawaii, and in Puerto Rico. Worked with the Management, IT Personnel, Sales Personnel, and