Customer Advocate Resume
5.00/5 (Submit Your Rating)
Mankato, MN
SUMMARY
- Customer Service representative who provides customized solutions based upon customer’s individual needs in an ever changing environment.
- Problem Solving
- Independent Worker
- CreativeSelf Starter
- Adaptability
- Highly Dependable
- Team Player
- Fast Learner
PROFESSIONAL EXPERIENCE
Confidential - Mankato, MN
Customer Advocate
Responsibilities:
- Reviewing customer accounts for fraud
- Troubleshooting all devices
- Analyzing accounts for discrepancies in billing
- Crediting accounts as necessary
- Enforcing compliance with company policy
- Filing reports about customer experience
Confidential - Mankato, MN
Customer Specialist
Responsibilities:
- Assisting customers with questions about services
- Troubleshooting basic devices
- Ensuring customers are on best plan
- Creating customized solutions based upon customers’ needs
Confidential - Mankato, MN
Housekeeping Aide
Responsibilities:
- Facilities management
- Cleaning in residents rooms
- Scrubbing, stripping, waxing and buffing of floors
- Creating a clean, caring environment for residents