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Customer Advocate Resume

5.00/5 (Submit Your Rating)

Mankato, MN

SUMMARY

  • Customer Service representative who provides customized solutions based upon customer’s individual needs in an ever changing environment.
AREAS OF EXPERTISE
  • Problem Solving
  • Independent Worker
  • CreativeSelf Starter
  • Adaptability
  • Highly Dependable
  • Team Player
  • Fast Learner

PROFESSIONAL EXPERIENCE

Confidential - Mankato, MN

Customer Advocate

Responsibilities:

  • Reviewing customer accounts for fraud
  • Troubleshooting all devices
  • Analyzing accounts for discrepancies in billing
  • Crediting accounts as necessary
  • Enforcing compliance with company policy
  • Filing reports about customer experience

Confidential - Mankato, MN

Customer Specialist

Responsibilities:

  • Assisting customers with questions about services
  • Troubleshooting basic devices
  • Ensuring customers are on best plan
  • Creating customized solutions based upon customers’ needs

Confidential - Mankato, MN

Housekeeping Aide

Responsibilities:

  • Facilities management
  • Cleaning in residents rooms
  • Scrubbing, stripping, waxing and buffing of floors
  • Creating a clean, caring environment for residents

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