Customer Engineer Resume Plymouth, MI - Hire IT People

SUMMARY:

To obtain a full - time position.

SKILL:

Microsoft Office Suite, excellent written and oral communication skills, work well independently and in team environments.

EXPERIENCE:

Confidential, Plymouth, MI

Customer Engineer

Responsibilities:

Install, program and maintain NCR, Triton, Hyosung, Hantle, and Tranax ATM terminals throughout Virginia and North Carolina.
Install, program and maintain Tidel and Dunbar safes throughout Virginia and North Carolina.
Service and maintain Revolution Retail Systems cash recyclers throughout Virginia and North Carolina.
Perform on-site trouble shooting and repair.
Provide and technical phone support to colleagues, financial institution partners, distributors and armored service personnel.
Maintain parts inventory.
Submit terminal checklists, vehicle inspection reports, status update reports, and expense reconciliation reports to responsible parties.

Confidential, Los Angeles, CA

Lead Technician, Field Service Operations

Responsibilities:

Install, program and maintain Triton, Hyosung, Hantle, Tranax, and Nextran ATM terminals throughout Virginia and North Carolina.
Perform on-site trouble shooting and repair.
Maintain Contour Communication wireless routers that provide communication for the ATM
Provide and technical phone support to colleagues, financial institution partners, distributors and armored service personnel.
Maintain parts inventory.
Submit terminal checklists, vehicle inspection reports, status update reports, and expense reconciliation reports to responsible parties.

Confidential, Jacksonville, FL

Field Service Specialist

Responsibilities:

Installed, programmed and maintained Triton and Hyosung ATM terminals throughout the mid-Atlantic region.
Performed on-site trouble shooting and repair.
Provided technical phone support to colleagues, financial institution partners, merchants, distributors and armored service personnel.
Submitted time tracking worksheets, service call request forms and expense reconciliation reports to responsible parties.

Confidential, Schuylkill Haven, PA

Vice President - Convenience Store Operations

Responsibilities:

Oversaw day-to-day operations of seven convenience stores.
Coordinated pricing strategy and promotions with store managers.
Implemented computerization of cash register daily records, including gasoline and food sales.
Implemented computerization of Mannatec® Proprietary Fleet Card system.
Performed programming, general maintenance and troubleshooting of Gilbarco G-Site® cash registers.
Performed general maintenance of Gilbarco Advantage, Encore, and Wayne Dresser Gasoline Pumps.
Performed general maintenance and troubleshooting of Mark VII® Car Wash.
Coordinated vendor contracts including Phillip Morris, Pepsi, Coca-Cola, Gatorade, Reynolds American and Lorillard.
Created and maintained store employee handbook.
Counseled store managers on human resource issues.
Attended continuing workshops and for convenience store operations provided by Confidential .