Information Technology Specialist Resume Tumwater, WA - Hire IT People

SKILLS:

SharePoint

SQL/ C++/C/Project Management/Data Management

PROFESSIONAL EXPERIENCE:

Confidential, Tumwater, WA

Information Technology Specialist

Responsibilities:

Demonstrated ability to effectively communicate, independently analyze and weigh the risks verses benefits in decisions and recommendations related to help desk issues.
Demonstrated ability to build rapport and partner with others.
Demonstrated organization and time management skills.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Train users in procedures related to network applications software or related systems. Responds to trouble reports from users and identifies and resolves problems within their control.
Installs, configures and maintains computing systems or peripherals.

Confidential, Redmond, WA

Fiscal Systems Analyst

Responsibilities:

Expand or modify system to serve new purposes or improve work flow.
Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.

Confidential, Bellevue, WA

Order Fulfillment Analyst

Responsibilities:

Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
Respond to customer and supplier inquiries about order status, changes, or cancellations.

Confidential, Redmond, WA

Database Administrator

Responsibilities:

Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.
Modify existing databases and database management systems or direct programmers and analysts to make changes.