Technical Support Resume

SUMMARY:

To Obtain A Challenging Position That Will Utilize
My Acquired Business Skills And Education While Offering Opportunity For Career Growth.
Data Entry Filing Phone Operator Order Entry
Customer Service Scheduling Records Management Telemarketing
Invoicing Inventory Control Technical Support Claims Processing
Oracle Siebel Warranty Prep/Renewal Purchase Orders

RELEVANT EXPERIENCE:

Confidential

Technical Support

Responsibilities:

Data Entry, Basic Troubleshooting Of Redline And Cisco Devices. Reports, Phone Operator.
Overnight Advocate.

Confidential, Narragansett, RI

Pediatric Clinical Assistant

Responsibilities:

Confidential, West Greenwich, RI

Customer Service/Techincal Support

Responsibilities:

Phone Operator, Customer Service, Technical Support, Data Entry, Order Entry, Records Management, And Scheduling.
Participated In The Roll - Out Of The Installation Of Lottery Equipment For The Lottery And With The Actual Go-Live In Several States.

Confidential, West Kingston, RI

Data Entry

Responsibilities:

Oracle, Siebel, Warranty Renewal And Prepping, Data Entry, Process Returns, Filing, Phone Operator, Shipping, Receiving, Packaging, And Order Entry.

Confidential, North Kingstown, RI

Technical Support Representative

Responsibilities:

Confidential, Wakefield, RI

Medical Receptionist

Responsibilities:

Customer Service, Phone Operator, Appointment Scheduling, Data Entry, Records Management, Case Confidentiality, And Filing. This Was A Temporary Position.

Confidential, North Kingstown, RI

Customer Service Representative/Call Center

Responsibilities:

Confidential, Middletown, RI

Customer Service Representative

Responsibilities:

Data Entry, Phone Operator, Claims Processing, Telemarketing, Invoicing, Physician Recruitment, And Customer Support.
Transcription Of Physician Reports And Case Confidentiality.

Confidential, Peace Dale, RI

Customer Service Representative/Call Center

Responsibilities:

Data Entry, Phone Operator For A 24-Hour Pharmacy Help Line, Processing Insurance Claims, And Customer Support.
This Was A 6-Month Temporary Position.