Customer Service Representative Resume Blue Ash, OH - Hire IT People

SUMMARY

Highly capable, meticulous Data Entry Clerk with excellent customer service skills. Independent worker, multi - tasker and with a strong desire for new challenges.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential, Blue Ash, OH

Customer Service Representative

Responsibilities:

Responsible for taking incoming calls, assisting customers with account and payment issues, and answering general questions
Assist customers with making payments, extending a due date, and offering to push out the payment schedule to allow more flexibility in paying back their loan
Assist customers with general troubleshooting in regards to issues with the RISE website
Review and verify documents, including identification and proof of income, and update the status of the customer’s application
Follow up with customers for future changes to their account or schedule
Document examples of payment schedules to give customers a better understanding on how their own schedule would work

Confidential, Mason, OH

Arcade Attendant

Responsibilities:

Responsible for the promotion of a safe and professional workplace
Maintain the daily operation of the arcade within the guidelines the operating procedures
Assist guests with change, redeeming tickets for prizes, and all courtesy transactions throughout the arcade
Work with third party to assist guests with game problems and knowledge of how to play the games
Support the merchandising functions including display, inventory receiving, stocking and physicals, etc.
Participate in all cash handling functions including POS system, registers and daily reporting
Assure arcade area achieves the highest standards in areas of cleanliness, presentation, and service