Enterprise Siteminder Authentication Analyst Resume

SUMMARY

Confidential ( Confidential ) is one of the world's leading information technology companies.
Through its Confidential ™, Innovation Network, and Solution Accelerators, Confidential focuses on helping global organizations address their business challenges effectively.
A part of the Confidential, India's largest industrial conglomerate, Confidential has over 200,000 of the world's best trained IT consultants in 42 countries.
The company generated consolidated revenues of US $8 billion for fiscal year ended 31 March, 2010 and is listed on the Confidential in India.

TECHNICAL SKILLS

Understanding of enterprise authentication/authorization solution using CA Siteminder or an equivalent product.
CA Siteminder, Ping, LDAP - KDC, Weblogic, Websphere
Ability to understand SOAP calls
Strong understanding of enterprise network - DMZ, BIG IP, VIP, Firewalls, Proxy
Strong ability to utilize UNIX and Linux systems like Red hat Enterprise Linux 5.x/6.x.
Understanding of Web-server, app servers, DMZ, BIG IP, 3DNS, VIP and Firewalls required to support applications utilizing the authentication infrastructure.
Must be willing to work in an operational support environment supporting 24x7 via on call in various shifts as required.
Good to have experience on file transfer and encryption technologies but not a must.
Experience in implementation and operational support of Secure Transport protocol solutions that support FTP/ HTTP/s, SSH-FTP, SCP, SFTP understanding of PGP encryption
Experience with implementing and supporting end to end encryption technology
Experience with supporting one time password technology using Voice, SMS, Biometrics
CA accreditation or certification, ITIL / CISSP certification

PROFESSIONAL EXPERIENCE

Confidential

Enterprise Siteminder Authentication Analyst

Responsibilities:

Support business and work with System administrators, developers and analysts with troubleshooting issues related to CA Siteminder / LDAP and Federation technologies
Perform change management and incident management utilizing documented procedures
Perform alert monitoring and follow documented resolution steps
Document problem resolutions and publish knowledgebase
Work with vendor support, System administrators and architects on a regular basis
Provide 24x7 supports on an on call rotation basis
Participate in fail over testing, disaster recovery testing and other readiness efforts.
Participate in an on-call rotation, resolving production issues off hours, during the business week and on weekends.
Investigate and resolve file transmission issues in all environments.
Manage encryption keys, install certificates and maintain components required to support secure file transmissions.
Support maintenance and migrations on infrastructure
Knowledge of LDAP or equivalent directory
Experience with Federation product like CA Site Minder/Ping highly desirable
Ability to read and analyze logs on UNIX, Linux systems from multiple servers
Must have good work ethic and follow documented process
Experience building or supporting advanced biometric authentication like Facial recognition, Voice, Fingerprint/Touch ID
Experience supporting Authentication products from PING, UNBOUND, DAON, Nuance, Transmit Security etc.
Experience in migrating applications from password based systems to advanced form of authentications
Experience in migrating Authentication solutions to PING based products PING Federate, PING Access

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