Desktop System Analyst / Xerox Technology Coordinator Resume Colorado - Hire IT People

SUMMARY

Versatile, highly motivated, results oriented individual possessing a proven record of achievement in system analysis and design, computer training, strategic planning, and customer relations.
Have extensive knowledge of Xerox Multi - function and Phaser printing devices. Have extensive experience in all LAN/WAN topologies, network administration, e-mail, Internet, and PC and mainframe environment.
Hold strong skills at analyzing user's needs and coordinating system designs from concept to implementation. Have exceptional analytical, organizational, communication, and interpersonal skills.
Have the ability to work independently or as an integral part of a team to achieve objectives and goals.

PROFESSIONAL EXPERIENCE

Confidential, Colorado

Desktop System Analyst / Xerox Technology Coordinator

Responsibilities:

In depth knowledge of Lawson purchasing and product tracking software.
In depth, Knowledge of Xerox Centre ware Software.
Developing and maintaining current device inventories.
Developing and maintaining quarterly and monthly reports
Building, maintaining, and repairing computer systems to improve speed, reliability, and efficiency of operation.
Providing documentation for software installation and configuration.
Striving to promote high quality, results-driven, prompt, and professional customer service and support.
Assisting customers with hardware and software problems, troubleshooting and resolving a wide variety of performance problems.
Installing and troubleshooting software including Microsoft Windows95, NT, 2000, XP, Vista,Win7, Outlook, Lotus Notes, HEAT Helpdesk, Internet Explorer 9.0.and Internet Explorer 8.0. Citrix Xenapp and XenDesktop.
Researching and resolving problems on workstations and LAN, including IP resolution, cable problems, and peripheral malfunctions.
Installing and troubleshooting multiple hospital-oriented software packages
Installing and troubleshooting HP\Compaq PC’s, Kodak and Fujitsu Scanners and Xerox Devices
Maintaining corporate finances through reparation of computers, printers and copiers by replacing drives and other parts versus outsourcing for expensive repairs.

TECHNICAL SKILLS