It Support Technician Resume
2.00/5 (Submit Your Rating)
Raleigh, NC
TECHNICAL SKILLS:
Hardware Skills: Installation, Updates, Maintenance, Troubleshoot, and Repair.
Software Skills: Microsoft Office Suite, Anti - Virus Software, Skype, VMware Horizon, Oracle Rightnow, Cisco Anyconnect, Cisco Webex, Crossloop, Teamviewer, OneNote, Microsoft Teams, Salesforce Customer 360, Office 365, eREG, and WPM - 47
Operating Systems: Microsoft Windows 98, Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7, Microsoft Windows 8 - 8.1, Microsoft Windows 10.
EMPLOYMENT HISTORY:
IT Support TechnicianConfidential, Raleigh, NC
Responsibilities:
- Grant customers access to API’s via Web-Tools.
- Troubleshoot problems for customers by e-mail and live-chat for the USPS website.
- Disable and Enable customer accounts.
- Password resets for customers.
- 300 tickets on average a week. (Chats and E-mails)
Interviewer
Confidential, Raleigh, NC
Responsibilities:
- Conducted surveys through phone-calls.
Confidential, Raleigh, NC
IT Support Technician
Responsibilities:
- Re - Imaging PCs with windows operating systems.
- Testing various anti-virus software
- Transporting several computer hardware to other classrooms
Privacy Policy
Resume Categories
- .NET Developers/Architects Resumes
- Java Developers/Architects Resumes
- Informatica Developers/Architects Resumes
- Business Analyst (BA) Resumes
- Quality Assurance (QA) Resumes
- Network and Systems Administrators Resumes
- Help Desk and Support specialists Resumes
- Oracle Developers Resumes
- SAP Resumes
- Web Developer Resumes
- Datawarehousing, ETL, Informatica Resumes
- Business Intelligence, Business Object Resumes
- MainFrame Resumes
- Network Admin Resumes
- Oracle Resumes
- ORACLE DBA Resumes
- Other Resumes
- Peoplesoft Resumes
- Project Manager Resumes
- Quality Assurance Resumes
- Recruiter Resumes
- SAS Resumes
- Sharepoint Resumes
- SQL Developers Resumes
- Technical Writers Resumes
- WebSphere Resumes
- Hot Resumes
