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Desktop Support Resume

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SUMMARY:

  • Strong knowledge of Microsoft Windows 95/98, NT and XP Pro
  • Working knowledge of Red Hat and Debian based Linux
  • Programming using Visual Basic .NET, C++ and Java
  • Database design and administration with SQL Server 2000 and Access

WORK EXPERIENCE:

Desktop Support

Confidential

Responsibilities:

  • Assist end users with day to day issues in an Active Directory environment
  • Research issues that are unique to determine complete resolutions.
  • Assist network management in any capacity necessary

Desktop Support

Confidential

Responsibilities:

  • Assist end users with day to day issues in an Active Directory environment
  • Research issues that are unique to determine complete resolutions.
  • Assist network management in any capacity necessary

Technician

Confidential

Responsibilities:

  • Install and trouble shoot DSL, Fixed wireless and T1 internet connections
  • Design and install LAN's at customers locations
  • Technical support and PC repair

Technical Specialist

Confidential

Responsibilities:

  • Train employees on use of web mail and company intranet system
  • Troubleshoot system problems with employees and customers
  • Set up accounts for employees and customers
  • Build wireless networks using various antenna and configure connection to RADIUS server

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