System Administrator/Sr. Desktop Support Resume CA - Hire IT People

SUMMARY:

Experienced, committed, and results - driven professional seeking to apply expertise in areas of application and customer support
Excellent management skills in installing and maintaining IT infrastructure
Windows Server installation, administration and maintenance
Configuring and upgrading security solutions
LAN/WAN Administration
Customer support and
VMware,ESXi

PROFESSIONAL EXPERIENCE:

Confidential, CA

System Administrator/Sr. Desktop Support

Responsibilities:

Team member for multiple migration projects to upgrade Windows Server and applications.
Team Member for migration project that involved switching phone systems to VOIP.
Installed new systems and software.
Performed printer and scanner configuration.
Provided support ensuring user connectivity to networks, servers, printers
Installed and maintained intrusion prevention and detection systemsincluding firewalls, switches, and identifying and removing viruses and malwares.
Performed user maintenance including user rights in Active Directory of Windows Server 2012.
Designed, implemented, and configured VOIP server and Cisco IP phones.
Configured and maintained mail server/Outlook and provided support to users.
Performed IT support including deployment of systems and rollout.
Provided support to troubleshoot issues with PC,MAC and laptops.
Responsible for procuring quotes and purchases.
Maintained backup server and implemented procedures for disaster recovery.
Maintained VM server and created/edited virtual machines.
Provided phone support to users in US and other remote offices.
Implemented logistics application to streamline order fulfillment.
Installed and maintained NVR with CCTV.
Responsible for updating corporate website.

Confidential, San Jose, CA

Desktop Support/System Administrator

Responsibilities: