IT Help Desk Resume

SUMMARY:

To secure a top position in corporate management, business development, full - cycle sales, or customer service.

PROFESSIONAL EXPERIENCE:

Confidential

IT Help Desk

Responsibilities:

Team Lead, Sales, Businesses to Businesses & Account management, Subscriptions, Merchants, Pci-compliant, Validations SAQ types Questionnaire much easier & safer over the phone, Installation of manager App, managing & scanning companies networks anti-virus software Install

Confidential

Managing Director & General Contractor/Builder

Responsibilities:

Sales & Customer service, business development, management of daily company operation.
I submitted estimates, work orders, proposals and bids regarding contracts.
Repaired client’s properties, increasing sales revenue.
We built new residential & commercial properties.

Confidential

Senior Customer Service & Sales Representative

Responsibilities:

Team Lead, In & outbound call center & sales to clients by phone about automotive warranties.
Solved customer problems and complaints effectively.
Established, developed, and maintained business relationships with both prospects and existing customers.
Trained new employees to use CRM, particularly while on phone calls.

Confidential

Business Development

Responsibilities:

Developed and maintained C' level executive products & services in event planning forum.
Matched executives with each their interest, promoting new products and services.