Front Desk Receptionist Resume Norcross, GA - Hire IT People

OBJECTIVE:

Customer service professional with 35+ years experience of being the first point of contact and administrative support for small - large businesses, looking for a family-oriented company to lend my services to.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Norcross, GA

Front Desk Receptionist

Responsibilities:

Confidential

Partner Services Coordinator

Responsibilities:

Onboard new hires, rehires, transfers, and promotions including background and sanction checks, creating master files for company-wide access, orientation, and training enrollment
Manage and distribute ID access badges for 199 companies and its employees and vehicle decals for all corporate employees
Maintain and process referral bonuses for qualified employees and oversee terminations by processing separation letters according to the Department of Labor guidelines
Process and submit background and drug testing monthly invoices, maintain personnel files, and other HR ad-hoc requests

Confidential, Atlanta, GA

Front Desk Receptionist

Responsibilities:

Acted as a liaison by ensuring proper transfer of incoming calls and greeting visitors and guest
Responsible for breaking down employee records for digital database; updating the corporate directory and its distribution to employees; and the distribution of vehicle decals and updating the parking log
Assisted with scheduling rooms for meetings, conferences, interviews, etc.

Confidential, Atlanta, GA

Front Desk Receptionist

Responsibilities:

Answered a multi-phone system
Maintained scheduling system and update as appointments arrive, cancel, reschedule, arrive late or no show
Maintained all necessary filing, scanning, and uploading at the front desk
Completed insurance verifications daily
Scheduled initial Behavioral Health Assessment and initial psychiatric evaluation with consumer and/or guardian
Ensure that 24 and 48 hour phone confirmation for appointments are made each day
Coordinate any incoming mail
Sign for any packages that are being received
Receive and record cash logs for Counseling Center (Super Bill)
Maintain a clean and organized waiting room and replenish magazines as appropriate.

Confidential, Decatur, GA

Office Manager/Front Desk

Responsibilities:

Confidential, Decatur & Stone Mountain, GA

Customer Service Professional/Receptionist

Responsibilities:

Responsible for welcoming clients, identifying and addressing the client’s need, and maintaining a pleasant and business-like atmosphere and attitude.
Interactedwith clients in person or via telephone throughinbound and outbound calls.
UsedH& Confidential systems to schedule and confirm appointments, check in clients, match clients to the optimal Tax Professional (using client matching software); and effectively manage client flow intheoffice.
Routinely balances cash register; and receives cash, check, and credit card payments for provided tax services.

Confidential, Atlanta, GA

Administrative Assistant

Responsibilities:

Served as the administrative assistant to the Atlanta Specialized Foster Care Program, Family Intervention Services, and Adoption; Filing documentation for client/provider records;
Coordinated completionof foster care billing and aided in the assessment of its accuracy;Maintainedcurrent monthly statistical reports; Input and output of client payment reimbursement;Prepared meeting minutes;
Accounts payable research and follow-up; Oversaw the building/breakdown of client/provider records; Posted incoming/outgoing mail; Acted as front desk receptionist when needed; Other task/duties as assigned.