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Medical Support Assistant Resume

5.00/5 (Submit Your Rating)

Bethesda, MD

SUMMARY

  • Over 10 years of experience in the medical office industry with extensive experience in data management, medical information processing, project support, and report generation.
  • Qualified and competent professional who is successful in cultivating relationships with colleagues and vendors in support of established organizational goals.

TECHNICAL SKILLS

  • Microsoft Office Products: Word
  • Excel
  • PowerPoint
  • Outlook
  • Office365
  • OS X
  • Linux

PROFESSIONAL EXPERIENCE

Confidential | Bethesda, MD

Medical Support Assistant

Responsibilities:

  • Maintain patient electronic monitoring boards using excel for daily ward stats to ensure the appropriation of staffing
  • Transfer, discharge and verify patient admissions using ClinicComp
  • Enter employees schedule using the WMSNI system
  • Edit employee accounts when in transit, floating or newly active CAC cards for new employees
  • Answer call bell and phone to assist nursing staff and patients as needed
  • Verify departmental supplies when received from CDD

Confidential | Washington, DC

Clinic Coordinator/Biller

Responsibilities:

  • Master Scheduler responsible for developing and maintaining all departmental Provider Scheduling templates using GE IDX - Centricity Business Software System
  • Processed billing encounters, authorizations and audit reports by use of the T-System software revenue billing and iCams billing systems
  • Updated encounter form templates for provider which included ICD-10 codes to ensure timely filing
  • Developed spreadsheets for auditing of missing charges and pending charge reports with the use of the Invision, Centricity Software Systems and Credible DCDBH
  • Centricity EMR Super User Team member, which improved operational workflow of the clinic with the implementation of the electronic medical records
  • Provided departmental training of the Centricity EMR to new employees and served as the clinic team lead, assist in coverage for other team members in clinic areas to include: scanning, registration, scheduling, collecting and posting payments

Confidential | Fairfax, VA

Medical Information Processor

Responsibilities:

  • Performed data entry and hospital charge entry for Pulmonary, Critical Care, and Neurology
  • Filed electronic claims and payment postings using Medical Manager Software
  • Implemented documentation of CPT / ICD-9 codes to create forms for each patient as needed
  • Registered and revised patient accounts
  • Organized 1500 forms, EOB's and payment logs
  • Reviewed charge reports daily

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