Medical Support Assistant Resume
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Bethesda, MD
SUMMARY
- Over 10 years of experience in the medical office industry with extensive experience in data management, medical information processing, project support, and report generation.
- Qualified and competent professional who is successful in cultivating relationships with colleagues and vendors in support of established organizational goals.
TECHNICAL SKILLS
- Microsoft Office Products: Word
- Excel
- PowerPoint
- Outlook
- Office365
- OS X
- Linux
PROFESSIONAL EXPERIENCE
Confidential | Bethesda, MD
Medical Support Assistant
Responsibilities:
- Maintain patient electronic monitoring boards using excel for daily ward stats to ensure the appropriation of staffing
- Transfer, discharge and verify patient admissions using ClinicComp
- Enter employees schedule using the WMSNI system
- Edit employee accounts when in transit, floating or newly active CAC cards for new employees
- Answer call bell and phone to assist nursing staff and patients as needed
- Verify departmental supplies when received from CDD
Confidential | Washington, DC
Clinic Coordinator/Biller
Responsibilities:
- Master Scheduler responsible for developing and maintaining all departmental Provider Scheduling templates using GE IDX - Centricity Business Software System
- Processed billing encounters, authorizations and audit reports by use of the T-System software revenue billing and iCams billing systems
- Updated encounter form templates for provider which included ICD-10 codes to ensure timely filing
- Developed spreadsheets for auditing of missing charges and pending charge reports with the use of the Invision, Centricity Software Systems and Credible DCDBH
- Centricity EMR Super User Team member, which improved operational workflow of the clinic with the implementation of the electronic medical records
- Provided departmental training of the Centricity EMR to new employees and served as the clinic team lead, assist in coverage for other team members in clinic areas to include: scanning, registration, scheduling, collecting and posting payments
Confidential | Fairfax, VA
Medical Information Processor
Responsibilities:
- Performed data entry and hospital charge entry for Pulmonary, Critical Care, and Neurology
- Filed electronic claims and payment postings using Medical Manager Software
- Implemented documentation of CPT / ICD-9 codes to create forms for each patient as needed
- Registered and revised patient accounts
- Organized 1500 forms, EOB's and payment logs
- Reviewed charge reports daily