Site Lead/client Service Technician Resume
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Tucson, AZ
SUMMARY
- A Site Security Specialist with 7 years of Security work experience and have entry level Information Technology experience, specializing in Microsoft, Windows 7, and Security +.
TECHNICAL SKILLS
Programs: MS Office Suite, Active Directory, Adobe PDF
Languages: Java, PowerShell(basic), HTML
PROFESSIONAL EXPERIENCE
Site Lead/Client Service Technician
Confidential, Tucson, AZ
Responsibilities:
- Troubleshoot networks and computers
- BMC Remedy Ticketing system
- Troubleshoot network connectivity to end users and devices
- Image computers and add to domain
- In - processed new employees to Davis MonTEMPthan Air Force Base (DMAFB)
- Created DD2875, DD2482, for NIPR and SIPR Admin.
- Managed 9 individuals under Site Lead title
- Completed daily Accountability Reports
Support Member Technical Staff/Site Security Specialist
Confidential, Tucson, AZ
Responsibilities:
- Use systems JPAS (Joint Adjudication System), Access Commander, eSecurity, iSupport to assist in the clearance application process
- As a case expeditor, answered phones and assisted with eQIP (Electronic Questionnaires for Investigation Processing) application questions, assisted with login to eQIP site.
- Run and complete data integrity reports, delete and add files in eSecurity, complete in/out process throughout JPAS and Access Commander
- Knowledge of and experience with JPAS, e-QIP, Access Commander (or equivalent system).
- Experience with the National Industrial Security Program Operating Manual (NISPOM)
- Experience in the U.S. Government, or cleared contractor community in security management