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Site Lead/client Service Technician Resume

2.00/5 (Submit Your Rating)

Tucson, AZ

SUMMARY

  • A Site Security Specialist with 7 years of Security work experience and have entry level Information Technology experience, specializing in Microsoft, Windows 7, and Security +.

TECHNICAL SKILLS

Programs: MS Office Suite, Active Directory, Adobe PDF

Languages: Java, PowerShell(basic), HTML

PROFESSIONAL EXPERIENCE

Site Lead/Client Service Technician

Confidential, Tucson, AZ

Responsibilities:

  • Troubleshoot networks and computers
  • BMC Remedy Ticketing system
  • Troubleshoot network connectivity to end users and devices
  • Image computers and add to domain
  • In - processed new employees to Davis MonTEMPthan Air Force Base (DMAFB)
  • Created DD2875, DD2482, for NIPR and SIPR Admin.
  • Managed 9 individuals under Site Lead title
  • Completed daily Accountability Reports

Support Member Technical Staff/Site Security Specialist

Confidential, Tucson, AZ

Responsibilities:

  • Use systems JPAS (Joint Adjudication System), Access Commander, eSecurity, iSupport to assist in the clearance application process
  • As a case expeditor, answered phones and assisted with eQIP (Electronic Questionnaires for Investigation Processing) application questions, assisted with login to eQIP site.
  • Run and complete data integrity reports, delete and add files in eSecurity, complete in/out process throughout JPAS and Access Commander
  • Knowledge of and experience with JPAS, e-QIP, Access Commander (or equivalent system).
  • Experience with the National Industrial Security Program Operating Manual (NISPOM)
  • Experience in the U.S. Government, or cleared contractor community in security management

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