IT Help Desk Resume

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

IT Help Desk

Responsibilities:

Offered technical assistance on the delivery, configuration, set up, maintenance and
Troubleshooting of computer systems and diagnostic problems.
Gaining feedback from customers to improve training methods
Impeccable customer service; provided technical assistance to students, parents & teachers.
Proficient experience using windows 7,8,10 and Microsoft office products
Trained new hires on developing online skills & assisted the entire Confidential District
Experienced utilizing Internet explorer, Firefox and Google Chrome with Flash and Java

Confidential

Product Specialist

Responsibilities:

Diligently prepare work orders on cards needing service utilizing windows.
Constant interface between dealership and customers tracking over 200+ weekly status on Progress on personnel vehicles.
Coordinated with shops and other sections to input inventory of all department products
Efficiently updated all equipment records within the company

Confidential

Weekend Operator

Responsibilities: