Desktop support Resume New York - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential, New York

Desktop support

Responsibilities:

Deploy workstation setups, printers, phones and provide excellent cable management
Use excel sheets to keep track of progress on deployed machines
Assist and lead site deployments for End User hardware roll outs
Organize information, efficiently manage time and balance multiple priorities
Work weekends, late hours and overtime
Test network connectivity on workstations and printers

Confidential, New York

Windows 10 Desktop Deployment Technician/ Desktop support

Responsibilities:

Deployed and staged desktop or Laptop at user's desk
Used active directory to add new machines, and unlocked users' accounts after locking their account
Coordinate with users with regards to teh installation of new and upgraded software and hardware
Work well individually and in groups
Trained others in deploying and configuring Windows 10 image on laptops/desktops
Assisted supervisor with halp when needed
Carry and move equipment to other locations when needed
Inventory management using excel sheets and Google sheets
Mac and Windows data backup, set up accounts for new hires
Strong communication skills with management and users
Assisted users on how to use Windows 10, Office 365, and utilize one drive for backup
Used Oomnitza to update and keep track of inventory
Transfer around users from Windows 7 to Windows 10

Confidential, New York

Sales Associate

Responsibilities:

Engage customers using selling skills to build complex, connected solutions in a fast - paced, dynamic environment where customers feel supported
Engage customers using soft skills while solving issues
Providing end-to-end solutions with fast accurate processing of transactions