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Integration Technician Resume

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TECHNICAL PROFICIENCIES AND SKILLS:

Software: Microsoft Office (Access, Excel, PowerPoint, Word, Publisher, Visio, and Photoshop)

Networking: Rejoining Domains, configuring cisco network switches with VLANS, placing printers on network servers

Operating Systems: Windows XP, and Linux, basic putty skills. Reimaging operating systems. Work efficiently Chrome OS

Web development: PHP (moderate) CSS (Moderate) HTML (moderate)

Hardware: Basic Tech Support PC installation, connecting printers and scanners to computers. Tech support and trouble shooting.

Technician: ACI Certified, Soils compaction inspector, Able read comprehend structural and steel reinforcement plans.

Scripting: Moderate in PowerShell

Customer service: Providing excellent customer service skills face to face and virtual.

PROFESSIONAL EXPERIENCE:

Confidential

Integration Technician

Responsibilities:

  • Install operating systems on desktops, laptops, mobile devices and servers using imaging software for companies.
  • Unbox and stage computer equipment on configuration racks or benches, connecting network and power.
  • Configuring cisco network switches
  • Recognize, diagnose, and repair problems in computer hardware and software.
  • Install computer chassis in data center cabinets per customer engineering requirements.
  • Configure mobile and point - of-sale devices.
  • Attach and test peripherals for operability.
  • Process work via designated ticketing systems, make timely and accurate updates per guidelines.
  • Using power shell to check Bit locker encryption status on windows 10 and 11 laptops
  • Support 200 to 300 users a day.
  • Managing user’s device assets.
  • Deploying devices to new users.
  • Manage and reimage operating systems for faculty and students
  • Rejoining users back on the domain
  • Managing network components for users
  • Troubleshooting, reimaging, and updating software on box light panels
  • Maintaining connections and troubleshooting printers
  • Installing and adding printers to the network server
  • Repairing hardware components for at least 3 google Chromebooks a day. Such as replacing damaged screens, replacing a battery, and changing out a keyboards
  • Providing excellent customer service for faculty, and students
  • Troubleshooting input/output components to our devices that we service such as keyboards, sound, and cameras.
  • Closing over 20 tickets a day.

Confidential

General Technician

Responsibilities:

  • Shutting off residential and commercial gas
  • Gas meter atmospheric corrosion inspection
  • Gas meter paint
  • Customer service
  • Responding to gas leaks

Confidential

PC and inventory Technician

Responsibilities:

  • Inventoried and installed PC for the Epic swap for Confidential
  • Located host names of every piece of equipment
  • Traveled to 2 to 3 Emory clinics a day
  • Inventoried 50 to 100 PC and 30 to 40 printers and scanners a day
  • Used Microsoft Excel for data entry of the hardware tech that was inventoried
  • Drew and scanned maps of every tech equipment were in use.
  • Provided basic tech support for nurses at their local nurse stations
  • Replaced and installed all PCs and machines that were inventoried

Confidential

Field Engineering Technician

Responsibilities:

  • Field Technician
  • Concrete inspector
  • Soils compaction and density testing
  • Steel reinforcement inspection
  • Work 2 to 3 projects daily
  • Right daily reports on what transpired on job sites

Confidential

Audio Visual Technician

Responsibilities:

  • Low voltage lighting
  • Cable pulling
  • Carefully setting up and powering up monitors
  • Setting up Wi-Fi connection required areas of the building

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