IT Specialist Resume Atlanta, Georgia - Hire IT People

SKILLS SUMMARY:

Windows OS: XP, 7, 10; Windows Server 2003, 2010, 2012; Active Directory; Group Policy; MS Office365;

Cloud Technologies: AWS,AZURE;

Linux Administration: CentOS; MS Exchange

+ Active Directory: 2007, 2010, 2013, 2016;

SQL: MS SQL Server, Postgres; VMWare VCenter Server, Horizon 7;

Symantec: Endpoint Security Management; SIEM LogRythm;

Google Apps: GSuite ( Email, Drive, Storage, Mobile Device Management);

Networking/TCP - IP: Cisco, Extreme Networks, WLAN;

System Monitoring: Solarwinds, Nagios, HP Openview, Splunk, AppDynamics, OpsGenie Remote Troubleshooting; End User Support; System Update Maintenance and Installation;

Ticketing: JIRA, ServiceNow, Ivanti;

Atlassian Tools Suite: Confluence, Git, Bamboo;

SDLC: Agile( Scrum);

Web Technology: HTML, XML, CSS, JavaScript

EXPERIENCE:

Confidential, Atlanta, Georgia

IT Specialist

Responsibilities:

Configures new hire workstations;
Monitors corporate ticketing system for IT service requests and successfully resolves end user issues;
Assists with maintenance and operations of company data center and computer network.

Confidential, Alpharetta, Georgia

Data Center Operator

Responsibilities:

Monitored and Maintained operations of internal Data Center;
Ensured print floor operations are running smoothly.
Assisted with installation and maintenance of Data Center servers/systems.
Monitored cloud environments and applications hosted in AWS and Azure. Managed user access to internal applications.
Troubleshoot issues that remote users are experiencing using internal applications.
Provided remote IT support as needed (VPN issues/AD Password Resets/Hardware issues).
Maintained internal knowledge base with updated solutions to common issues.
Assisted with roll-out of new IT software/solutions.

Confidential, Boston, Massachusetts

Systems Engineer

Responsibilities:

Using internal ticketing system, responded and resolved user issues;
Designed and maintained internal network;
Responsible for the design and implementation of new network hardware;
Managed and created puppet profiles used to configure new systems and servers.
In charge of new hire system purchases and set-up;
Provided desktop support as needed;
Installed PC hardware and peripherals as new users were hired

Confidential, Burlington, Massachusetts

DevOps Engineer

Responsibilities:

Resolved any issues with developer code building in company’s continuous integration platform.
Built internal monitoring infrastructure using Open Source Nagios framework.
Bridged the gap between the infrastructure team and development.
Configured AWS Development environment as needed based on project needs.

Confidential, Lawrence, Massachusetts

Network Engineer

Responsibilities:

Administered and maintained company LAN/WAN infrastructure;
Configured new hire setup including purchasing of equipment;
Used SIEM software to monitor network for errors or intrusions;
Provide desktop support and assistance to the Help Desk when needed

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It Specialist Resume

Atlanta, GeorgiA

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