Desktop Engineer Resume Phoenix, AZ - Hire IT People

SKILLS:

Microsoft Windows Server (10+ years)

Customer Service (10+ years)

Microsoft Desktop OS (10+ years)

Mentoring (10+ years)

Active Directory (10+ years)

Project Management (10+ years)

Group Policy (10+ years)

Disaster Recovery (10+ years)

SCCM (4 years)

WAN (10+ years)

Network Support (10+ years)

LAN (10+ years)

TCP\IP (10+ years)

VoIP (2 years)

WORK EXPERIENCE:

Desktop Engineer

Confidential, Phoenix, AZ

Responsibilities:

Provided tech support, desktop, laptop, and printer support for 20 years with Confidential
In addition, worked on many platforms, mainly around Windows but also included Apple products.
Worked on SCCM, True sight, Carbon Black, Bit9 and McAfee products.
Previously, was involved in 5 acquisitions as our bank acquired these banks into our system.
Often training - working with our customers and delivering the job on time.
Also worked primarily on desktop but was also focused on servers and network engineering.

Brake Technician

Confidential

Responsibilities:

Main job was to test new brakes, involving replacing brakes and components for further testing.