IT Administrator Resume Phoenix, Arizona - Hire IT People

SUMMARY:

Seeking a position wif an innovative and growing company dat will benefit from my 25+ year of IT support and engineering experience.

TECHNICAL SKILLS:

Tool/Operating System: Oracle DB, Linux, Windows/MAC, VMWare, Virtual Desktop

Skills: Python, Java, Visual Basic, DNS

PROFESSIONAL EXPERIENCE:

IT Administrator

Confidential, Phoenix, Arizona

Responsibilities:

Help define IT infrastructure architect, backup solution and processes
Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving IT infrastructure
Assess suppliers and develop test strategies for new hardware and software
Remote troubleshoot hardware and software issues related to internal IT

Systems Administrator

Confidential

Responsibilities:

Work and collaborate wif team remotely to developed and implemented standard policies and procedures
Provided documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
Created standard procedures for resizing virtual machines, utilizing Freeware, which is a cost savings for teh company
Created virtual machine (VM) images for other developers to use
Troubleshoot and resolved critical issues during Oracle University sessions
Developed software packages for automation
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Integrate systems to Oracle University standards when their is a merger/acquisition

Senior Help Desk Technician

Confidential

Responsibilities:

Provided maintenance, technical support and troubleshooting of desktop computers, printers, telephones and other devices
Maintained teh security of client computers and data by ensuring operating system updates and virus protection are installed to detect and eliminate malicious applications
Created troubleshooting documentation for frequent incident occurrences
Implemented and developed helpdesk and IT operations best practices (security, storage, data protection, and disaster recovery protocols)

Help Desk Technician

Confidential

Responsibilities:

Provided technical assistance and support related to end users, computer systems, hardware, or software
Installed workstations, laptops, printers and other desktop related equipment
Dedicated to support executive board members technical issues