Training and Development Specialist Resume

SUMMARY:

To resume my career in IT as a successful Systems Administrator or Systems Security Administrator in an organization that provides their employees the opportunity to gain specialized skills for personal and professional growth.

TECHNICAL SKILLS:

Skills & Specialization: Vulnerability Scanning, Software Support, Active Directory, Troubleshoot, Microsoft Windows, Microsoft Office Products, Documentation, Governance and Compliance, Local Area Network, Firewalls, Hardware, Network, Servers, Image, Business Objects, Developer

EXPERIENCE:

Training and Development Specialist

Confidential, Houston

Responsibilities:

Develop training concepts and strategies for current and emerging medical systems
Initiate and create System Training Plans (STRAPS) for new, current and modified IT systems
Evaluate IT training for end - user testing

System Administrator

Confidential, Houston

Responsibilities:

Provide Help / Service Desk assistance to customers as needed.
Create trouble tickets in Remedy as needed.
Assist customers to identify network connectivity issues in garrison and field exercises.
Install patches, updates and Post - Deployment Software Support (PDSS) fixes as needed.
Developed System Administrator course for new hires for the MC4 program
Lead instructor for New Hire System Administration training and Instructor, Key Personnel Training (IKPT).
Trained 120+ Unit Level (Tier 1) System Administrators on MC4 systems with a focus on role- based user accounts to maintain HIPAA compliance and protection of PHI
Resolved 100+ Remedy Trouble Tickets for hardware and software issues
Conduct New Equipment Fielding and training with in classroom or over the shoulder

System and Network Administrator

Confidential, Ft Sam, Houston

Responsibilities:

Maintains the availability, integrity and compliance of 6+ servers and 30+ client systems in a deployed environment.
Responsible for requesting, receiving, installation, of system (server) PKI certificates and providing technical support for PKI.
Perform IA scans of network enterprise devices using tools such as, ACAS Nessus and Retina Scanner.
Install and configure ACAS Security Center. Analyze vulnerability reports and advise end - user of recommended and required remediation for Information Assurance compliance.
Working knowledge of Active Directory (AD), create user accounts, and group policy objects (GPOs).
Assist customers via remote access to identify and troubleshoot hardware and software issues.
Selected as Site Lead for 6+ months over 20 other possible candidates
Trained 100+ Unit Level (Tier 1) System Administrators on MC4 systems with a focus on role- based user accounts to maintain HIPAA compliance and protection of PHI
Resolved 50+ Remedy Trouble Tickets for hardware and software issues
Monitors server logs, backups, and document changes.

Systems Administrator and Training Specialist

Confidential, FT Hood, TX

Responsibilities:

Deployed as a Training Specialist and Systems Administrator to provide help desk customer support via phone, e - mail, remote access or site visit for MC4 related issues.
Image, configure and setup servers and client systems as needed with program authorized software.
Ensured patches, updates and Post-Deployment Software Support (PDSS) fixes applied as needed.
Training Specialist Subject matter expert for CHCS, AHLTA-T, and TMIP Reporting (Business Objects) applications.
Scheduled training as required for deploying and deployed forces. Provided best business practice recommendations to medical leaders in the utilization of MC4 assets.
Trained unit system administrators on HIPAA and PHI risks and security
Ensured critical vulnerability findings were resolved in the recommended time frame
Recommended and verified POAMS of identified unresolved vulnerabilities
Subject matter expert for CHCS, AHLTA-T, and TMIP Reporting (Business Objects)
Ensured compliance by medical providers of IA and security best practice on EMR systems
Assisted in asset management utilizing Retina scanner
Assisted in conducting random audits of EMR systems for IA and Security compliance

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship