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Program Coordinator Resume

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New, JerseY

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SUMMARY:

To obtain an agency position in which I can utilize my administrative and management expertise while assisting populations in need.

SKILL:

Bilingual - English and Spanish

Carelogic System

Telemed (virtual)

EXPERIENCE:

PROGRAM COORDINATOR

Confidential, New Jersey

Responsibilities:

  • Managing and overseeing various Confidential .
  • Responsibilities include but not limited to day to day operation of a supervised apartment program and assigned members, supervision of staff, monitoring of the program and members, quality assurance, scheduling of meal menus, recreational activities.
  • Overseeing the annual Individual Support Plan (ISP), ensuring programs in compliance with all licensing standards.
  • Attending agency meetings, individual supervision, training and general staff meetings.
  • Providing timely and comprehensive reports to appropriate directors such as expectations reports, monthly reports, staff schedules and shopping reports.
  • Knowledge of the Evolv system and maintaining open communication with the family members and guardians that are part of the Confidential .

Assistant Director (residential)

Confidential, Union county, NJ

Responsibilities:

  • Responsibilities include but not limited to day to day operation of a supervised apartment program and assigned members, supervision of staff, monitoring of the program and members, quality assurance, scheduling of meal menus, recreational activities.
  • Overseeing the annual Individual Habilitation Plan (IHP), ensuring programs in compliance with all licensing standards.
  • Attending agency meetings, individual supervision, training and general staff meetings. Providing timely and comprehensive reports to appropriate directors such as expectations reports, monthly reports and shopping reports.
  • Knowledge of the Carelogic System and maintaining open communication with the family members and guardians that are part of the program.

RESPITE coordinator / QA Vaildator

Confidential, Jersey city, NJ

Responsibilities:

  • Coordinate and maintained efficient office operations, performed responsible administrative duties with minimal directions, interpret new policies and procedures and effectively communicated appropriate changes.
  • Independently analyzed, identified and resolved problems while maintaining the established policies and procedural guidelines.
  • Maintained and average 92% Level of Service (LOS) with the help of field staff.
  • Conducted matches with families and staff.
  • Provided timely and comprehensive reports to appropriate directors.
  • Attended agency meetings, including but not limited to program meetings, individual supervision, trainings and general staff meetings.

RECEPTIONIST

Confidential, Jersey city, NJ

Responsibilities:

  • Answered phones, processed data, filing, processed incoming and outgoing mail and responsible for daily and weekly schedules for clients. Assisting with administrative functions such as staff scheduling, meetings and LOS contracts.
  • Confirmed accuracy of Respite hours with clients and families.

RESPITE Provider

Confidential, Jersey city, NJ

Responsibilities:

  • Provided periods of rest (respite) to caregivers for individuals with intellectual disabilities.
  • One on one activities, serve as a positive role model. Planned indoor and outdoor activities giving clients the opportunity to participate in the community and social events to enhance their social skills.
  • Provided healthcare assistance to patients at home, monitored healthcare, measured temperatures, blood pressure and other vital signs. Assisted patients in daily activities such as bathing, grooming and feeding.

Administrative Assistant

Confidential, Jersey city, NJ

Responsibilities:

  • Performed general office duties, as well as managed the Quickbooks and ADP system for 50+ employees.
  • Monitored the daily work schedule and activities of the construction workers, whom were in the field.
  • Assisted in the acquisition of contracts by conducting research and preparing the necessary documents for the CEO.

Receptionist

Confidential, Jersey city, NJ

Responsibilities:

  • Answered a 4 - line switchboard, processed information for customers to place them with the loams that meet their needs.
  • Processed customer’s credit for adequate placement.
  • Answered a 4-line switchboard, handled, prepared and sent contracts for car loans to many banks.
  • Processed new vehicle tags/registrations for all vehicles.

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