End User Support Associate Resume
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Cedar Rapids, IA
Objective
- Obtain a challenging position where me can utilize my skills while gaining additional experience wif a growing company.
PROFESSIONAL EXPERIENCE
Division Accountant
Confidential, Cedar Rapids, IA
Responsibilities:
- Compiles and analyzes financial information to prepare journal entries and document business transactions. Prepares monthly and quarterly operational performance reports.
- Assists the Division Controller in ensuring there are proper internal controls in place including compliance wif company policies & procedures, Sarbanes Oxley and all other statutory requirements. In doing so, utilizes discretion and judgment as to matters of significance.
- Reconciles balance sheet accounts and statistical data and fully analyses financial statements in accordance wif GAAP and company policy.
- Supports the Division Controller during the annual budget and interim forecasting process and assists wif analytical review.
- Supports the accounting aspects of capital expenditures, transfers and retirements.
- Assists wif periodic financial audits including internal audits, external audits and peer reviews.
- Provides support and responds to information requests from corporate
Accountant
Confidential, Cedar Rapids, IA
Responsibilities:
- Prepare month - end and year-end financial statements, cash flow statements & budgets
- Balance sheet accounts reconciliations
- Answers accounting procedure questions by researching and interpreting accounting policy and regulations.
- Maintains accounting controls by preparing and recommending policies and procedures.
- Reconciles financial discrepancies by collecting and analyzing account information.
- Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
- Assist CPA wif annual tax filings
- Reconcile over 24 different bank accounts for several different communities & corporate entities
- Track and maintain fixed asset ledgers for over 15 communities
End User Support Associate
Confidential, Cedar Rapids, IA
Responsibilities:
- Deliver service and support to end-users using and operating Confidential Software.
- Gather customer’s information and determine the issue by evaluating and analyzing.
- Research required information using available resources.
- Redirect problems to appropriate resources when necessary.
- Organize ideas and communicate oral messages appropriate to listeners and situations.
- Stay current wif system information, changes and updates.
Property Tax Specialist
Confidential, Cedar Rapids, IA
Responsibilities:
- Supported the state and local tax team.
- Responsible for preparation of documentation for research, compliance processes, tax notifications, or assessments.
- Executed routine daily deliverables related to sales or property tax.
- Gathered documentation wifin defined timelines.
- Assisted team wif data requests from out-sourced tax service providers or auditors.
- Performed timely resolution of all support central cases.
- Created and lead Lean Projects
Owner Operator
Confidential, Cedar Rapids, IA
Responsibilities:
- Processed and maintained AR/AP, Collections, and Tax Returns.
- Documented and processed all necessary paperwork for state billing.
- Created a marketing campaign.
Accountant
Confidential, Cedar Rapids, IA
Responsibilities:
- Verified the accuracy of invoices and other accounting documents or records.
- Reconciled financial discrepancies by collecting and analyzing account information
- Maintained accounting controls by preparing and recommending policies and procedures
- Summarized current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
- Prepared special financial reports by collecting, analyzing, and summarizing account information and trends.
- Prepared payments by verifying documentation, and processing disbursements.
- Maintained financial security by following internal controls.