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End User Support Associate Resume

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Cedar Rapids, IA

Objective

  • Obtain a challenging position where me can utilize my skills while gaining additional experience wif a growing company.

PROFESSIONAL EXPERIENCE

Division Accountant

Confidential, Cedar Rapids, IA

Responsibilities:

  • Compiles and analyzes financial information to prepare journal entries and document business transactions. Prepares monthly and quarterly operational performance reports.
  • Assists the Division Controller in ensuring there are proper internal controls in place including compliance wif company policies & procedures, Sarbanes Oxley and all other statutory requirements. In doing so, utilizes discretion and judgment as to matters of significance.
  • Reconciles balance sheet accounts and statistical data and fully analyses financial statements in accordance wif GAAP and company policy.
  • Supports the Division Controller during the annual budget and interim forecasting process and assists wif analytical review.
  • Supports the accounting aspects of capital expenditures, transfers and retirements.
  • Assists wif periodic financial audits including internal audits, external audits and peer reviews.
  • Provides support and responds to information requests from corporate

Accountant

Confidential, Cedar Rapids, IA

Responsibilities:

  • Prepare month - end and year-end financial statements, cash flow statements & budgets
  • Balance sheet accounts reconciliations
  • Answers accounting procedure questions by researching and interpreting accounting policy and regulations.
  • Maintains accounting controls by preparing and recommending policies and procedures.
  • Reconciles financial discrepancies by collecting and analyzing account information.
  • Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
  • Assist CPA wif annual tax filings
  • Reconcile over 24 different bank accounts for several different communities & corporate entities
  • Track and maintain fixed asset ledgers for over 15 communities

End User Support Associate

Confidential, Cedar Rapids, IA

Responsibilities:

  • Deliver service and support to end-users using and operating Confidential Software.
  • Gather customer’s information and determine the issue by evaluating and analyzing.
  • Research required information using available resources.
  • Redirect problems to appropriate resources when necessary.
  • Organize ideas and communicate oral messages appropriate to listeners and situations.
  • Stay current wif system information, changes and updates.

Property Tax Specialist

Confidential, Cedar Rapids, IA

Responsibilities:

  • Supported the state and local tax team.
  • Responsible for preparation of documentation for research, compliance processes, tax notifications, or assessments.
  • Executed routine daily deliverables related to sales or property tax.
  • Gathered documentation wifin defined timelines.
  • Assisted team wif data requests from out-sourced tax service providers or auditors.
  • Performed timely resolution of all support central cases.
  • Created and lead Lean Projects

Owner Operator

Confidential, Cedar Rapids, IA

Responsibilities:

  • Processed and maintained AR/AP, Collections, and Tax Returns.
  • Documented and processed all necessary paperwork for state billing.
  • Created a marketing campaign.

Accountant

Confidential, Cedar Rapids, IA

Responsibilities:

  • Verified the accuracy of invoices and other accounting documents or records.
  • Reconciled financial discrepancies by collecting and analyzing account information
  • Maintained accounting controls by preparing and recommending policies and procedures
  • Summarized current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
  • Prepared special financial reports by collecting, analyzing, and summarizing account information and trends.
  • Prepared payments by verifying documentation, and processing disbursements.
  • Maintained financial security by following internal controls.

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