Technical Support Engineer Resume
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Colorado Springs, ColoradO
SUMMARY
- Excellent IT systems administration wif cognate experience in teh technical operations and IT industry.
- Capable of installing, administering, and maintaining IT infrastructure in an TEMPeffective way that meet business goals and objectives.
- Well - organized, quality-minded, and skilled in leading development of innovative solutions.
- Consistently improved delivery and service levels while reducing costs and increasing efficiency levels.
- Possess excellent communication and problem-solving skills wif a strong focus on customer and employee satisfaction.
Core Competencies
- IT Infrastructure Management
- Data Centre Management
- Microsoft Server Technologies
- Competitive Analysis
- IT Operations & Support
- Technical Assessment
- Client Relationship
- Time and Resources Optimization
PROFESSIONAL EXPERIENCE
Confidential, Colorado Springs, Colorado
Mail Handler Assistant
Responsibilities:
- Planned, organized, and delivered large volumes of mail for distribution.
Confidential, Colorado Springs, Colorado
Technical Support Engineer
Responsibilities:
- Installed and configured image and other software packages to increase teh output of organization.
- Set-up office wif network and all hardware/software by utilizing technical skills.
Confidential, Colorado Springs, Colorado
Technical Support 2
Responsibilities:
- Performed hardware and software installation and provides high-level customer care, training, and technical support.
Confidential, Colorado Springs, Colorado
Retention Specialist
Responsibilities:
- Provide assistance to customers on trouble shooting cable, internet, and phone issues.