It Specialist Resume
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SUMMARY:
- Provide CONNECTIONS user support via in - person, email and telephone
- provide direct, on-site instruction to individual users and small groups
- provide instruction on newly released functionality
- deliver presentations to line staff
- conduct business process review
- monitor compliance with data entry requirements
PROFESSIONAL EXPERIENCE
IT SpecialistConfidential
Responsibilities:
- Provide CONNECTIONS user support via in - person, email and telephone
- provide direct, on-site instruction to individual users and small groups
- provide instruction on newly released functionality
- deliver presentations to line staff
- conduct business process review
- monitor compliance with data entry requirements
- develop remedial steps to increase data entry compliance
- review training materials
- provide technical assistance with data warehouse
Confidential, Rensselaer, NY
IT Specialist
Responsibilities:
- Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
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