Desktop Technician Resume Stratford, CT - Hire IT People

OBJECTIVE:

Seeking Entry Level position in Customer Service,Information Technology,Security,etc.

SUMMARY:

Prior sales & inbound call center experience,Hands on Dell Hardware/Software Experience,Ability to multitask,Excellent communication skills,HTML Experience,Data Entry,Filing,Faxing,scanning,Organized, good at following directions, type 25 to 50 wpm,General Administrative Tasks,fast learner,ambitious,Entry level computer knowledge,Help Desk,Team Player,Reliable,willing to work late to get the job done,Willingness to learn and grow,determined and respectful.

WORK EXPERIENCE:

Confidential, Stratford, CT

Desktop Technician

Responsibilities:

Imaging and re - imaging Dell desktops, laptops, and workstations with either Win2k or WinXP.Configure and maintain Citrix Wyse Terminals,ICMS, Break Fix, Problem Res, and Out-of-Scope tickets through Remedy and GSM I provided daily Desktop/Help Desk Support to clients over the phone or at their present location,whether installing software presently at their desk or remotely using Dame Ware.
I’ve also installed internal hardware, scanners and printers, and other external media.
I’ve also setup VPN clients to connect to Confidential 's Private Network,and configure wireless laptops to connect to wireless access points throughout Confidential .Application installs,Greeting & assisting local customers,managing paperwork,Testing,Trouble-shooting.

Confidential, Danbury, CT

Customer Service Representative

Responsibilities:

Taking inbound calls from various customers
Set up payment plans,Data/ Order entry
Enter payments/close payments out & Resolve any customer service related issues.

Confidential, Stratford, CT

Inventory Associate

Responsibilities:

Restocking and accounting for warehouse items.

Confidential, Stratford,CT

High Value Associate

Responsibilities:

Packages shipments for safe arrival,including assembling stock boxes,building custom boxes,and properly cushioning contents
Manages the logistics of small to medium projects,follows through to completion,and updates all parties as needed
Operates all equipment,software,and devices in an expert fashion and is willing to teach others
Takes action to learn all product and service offerings, alternative solutions,and industry trends
Takes ownership of the customer's shipping needs and offers viable solutions.

We provide IT Staff Augmentation Services!

Desktop Technician Resume

Stratford, CT

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship