Scheduling Coordinator/Administrative Assistant Resume San Jose, CA - Hire IT People

SUMMARY:

Obtaining a position in Administration, Reception and/or lead utilizing diverse accumulative background experience in customer care foundation and maximize sales to increase profits.
Exceptional customer service, with a gracious smile - as first impression is always the one remembered
Proven ability to handle/juggle multiple tasks at once, complete/meet deadlines, key to success in my work is being a level headed in critical or urgent matters.
Demonstrated ability to guide/'hand hold' customers from the beginning to end - per their needs.

AREA OF EXPERTISE:

SKILLS:

RECEPTIONIST, CUSTOMER SERVICE, RETAIL SALES, INVOICE, CASH

WORK EXPERIENCE:

Scheduling Coordinator/Administrative Assistant

Confidential, San Jose, CA

Responsibilities:

Remarkable customer service via phone, email and live chat in a highly busy office setting with high volume foot traffic as well as fantastic relationship building with parents, colleagues and affiliated offices in order to set lasting/trusting foundation.
Working with internal company programs to ensure maximum patient satisfaction.
While managing 7 Doctors schedule/calendar in a timely manner, open/close office, high invoicing for and providers on staff, miscellaneous tasks assignments as needed, etc.

Agent Representative

Confidential

Responsibilities:

Exceptional customer service via phone, email, live chat assistance and in person.
Knowledgeable in requirements in accordance to Consulates & Government in order to expedite passports & visas (to countries worldwide - pending passport nationality), faxing, coping and scanning proficiency, outstanding etiquette, assigned tasks as needed, etc.

Agent Representative

Confidential

Responsibilities:

Remarkable customer service via phone in a call Center setting as well as, fantastic relationship building with all vendors in order to set lasting/trusting foundation.
Working with internal company programs as well as some familiarity with Sabre, all meanwhile assisting/juggling Travel agents, travellers, airlines, etc., in a timely manner.

Receptionist/Treatment Coordinator

Confidential

Responsibilities:

Checking in/out patients, multi-line phone system, faxing/scanning records, invoice, verifying insurances, confirming/translating med. plans, business marketing, computer savvy, assist techs/Dr. in assigned tasks (as needed), strong relationship with vendors, etc..

Teacher

Confidential

Responsibilities:

Open and close classroom/day-care, create lesson plans, strong relationship with parents, always aware of Center allergies and ratio(s), shadowing, etc.

Teller

Confidential

Responsibilities:

Open/close bank, heavy cash invoice, and strong relation with clients (sensitive/private info), copy, fax, sort/ distribute mail, balance vault, night drop, open/promote new accounts, miscellaneous tasks (as needed), etc.