Satellite Installation Technician Resume Canton, OH - Hire IT People

SUMMARY:

A dynamic, results oriented Operations Manager and entrepreneur offering focused leadership to drive sales and profitability in highly competitive markets.
Consistently exceeded performance goals through enthusiasm, tenacity and initiative

COMPLEMENT KNOWLEDGE AND EXPERTISE IN:

Team Building/Staff Training

Purchasing/Inventory management

Quality Assurance/Control

Customer Service/ Relations

Cost Containment/ Control

Policies and Procedures

Safety Management

Continuous Performance Improvement

WORK EXPERIENCE:

Satellite Installation Technician

Confidential, Canton, OH

Responsibilities:

Install, maintain and upgrade residential satellite products and maximize the service they provide.
Trouble - shoot problems, as well as handle customer complaints and questions.

General Manager

Confidential, Canton, OH

Responsibilities:

Maintained operations by adhering to policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
Full responsibility of controlling purchases and inventory; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
Maintained patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
Maintained safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
Accomplished company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Restaurant General Manager

Confidential, Celina, OH

Responsibilities:

Managed the overall performance of food service facility and kitchen operations.
Directed the recruitment, interviewing, hiring, training, motivation and evaluation of crews.
Oversaw the quality of recipes and brand standards, service standards, and sanitation practices.
Controlled fiscal aspects of business operations and met financial goals.
Coordinated work schedules, ordered food and supplies, and developed restaurant team.
Supervised the preventative maintenance and upkeep of equipment, facility, and grounds.
Ensured a safe workplace and pleasant customer service experience.

General Manager/Owner

Confidential, Greenville, OH

Responsibilities:

Oversaw operations, renovations and complete resurrection of a failing franchised store and transformed it into a high-volume pizzeria and over 50 employees and yearly sales in excess of 1.2million. Managed computer system, payroll, budget, inventory and receivables.
In 5-year period increased sales 900% from day one
Received PSI (product, service, image) award every year under my management
Developed the unit into a staple of the community winning numerous local awards and donating tens of thousands to local schools

General Manager

Confidential, Tallmadge, OH

Responsibilities:

Successfully managed a company owned store, hiring, supervising training and motivating a staff of up to 20. Met or exceeded all performance targets.
Was in charge of all aspects of training and implementation of the Confidential pharmacy system in new and established pharmacies.
Managed over 15 contracts at varying stages of development.