Customer Service Rep Resume
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SUMMARY
- To obtain a career oriented position that will provide a challenge and rewarding atmosphere where I can utilize my skills and training to benefit the company; and grow within the organization.
- Ability to interact with employees and customers in a professional manner
- Ability to exceed department quality and production standards
- Strong sense of responsibility and able to multi - task
- Resourceful problem solver with tenacity
- Good with numbers/figures and persistent
- Proven honesty and dependability
TECHNICAL SKILLS:
Ten key by touch 12,300kpm 95%acc., 50wpm, Working knowledge of Microsoft/Word, Excel, Power Point, and Access, Customer Service, Sales
EXPERIENCE:
Customer Service Rep
Confidential
Responsibilities:
- Assist customers who drop off clothes separate the clothing according to type, such as shirts, dresses and slacks, as well as by fabric type for items that need special care. heat seals a bar code into specified place in each garment. uses a computerized system to input a description of each garment
- Assist customers who pick up clothes
- Look up the customer in the computer system and locate where the order has been racked
- Transporting client’s to and from their destinations
- Recorded pick up/drop off time
Call Center Representative
Confidential
Responsibilities:
- Account maintenance
- Take multiple inbound calls
Outbound Tele-Sales
Confidential
Responsibilities:
- Placed outbound calls
- Meet Sales Goals
- Schedule appointments for future trainees
- Accepting student payments
Customer Service Associate
Confidential
Responsibilities:
- Medco Platform
- Assisted members with completing and/or ordering medication
- Assisted members with billing information
- Reviewed with members benefits coverage
Recovery Associate
Confidential
Responsibilities:
- Customer service
- Folding, hanging, arranging clothing
- Fixing display tables
Data Entry Clerk
Confidential
Responsibilities:
- Answered phones
- Checked the production for shipping trailers
- Helped in the office
- Loaded trailers
Associate Data Entry Specialist
Confidential
Responsibilities:
- Key alpha and numeric information for medical and dental claims
- Locate and correct data entry errors
- Perform typing and data entry for extend duration
- Customer Service
- Stock inventory
- Arranging window displays