Messaging Administrator Resume

PROFESSIONAL EXPERIENCE

Confidential

Messaging Administrator

Responsibilities:

The primary responsibility is to support the existing or implement new messaging Infrastructure
Must has solid past L3 experience on MS - Exchange.
Install, Configure, Maintain and troubleshoot Exchange servers
Configure, Maintain & troubleshoot DAG
Migration and Upgrade experience of Exchange Server and Skype Servers, upgrade Exchange 2013 hybrid wif office 365 to Exchange 2016 hybrid wif office 365
Configure, maintain and troubleshoot Office 365 environment
Manage and monitor Office 365 services and hybrid infrastructure.
Deep Knowledge of Office 365, Exchange Online, Intune / MDM, Skype Online, Teams, Stream and Groups.
Deep knowledge of Microsoft Exchange and it’s interaction wif Active Directory.
Install, configure & troubleshoot Microsoft Lync / Skype for Business Server 2015
Responsible for design, configuration, administration and support activities for MS Skype/Lync VoIP systems.
Knowledge of Audio Conferencing in Office 365, Set up Skype for Business Online, Manage Dial plan in Skype, Configure High Availability of Skype Server and Skype Voice.
Knowledge on Skype Reporting, Call Analytics and CQD
Set up you're network for Skype Meeting Broadcast
Troubleshoot Lync client issues related to IM, Voice, Video, Desktop Sharing, etc
Unified Messaging, Active Directory, LDAP, Kerberos and DNS.
PowerShell cmdlet and scripting knowledge
Understanding of firewall requirements needed for all Office 365 functions.
Support of Office 365 mobile applications.
Experience wif Azure AD user management both for Office 365 and third-party services
Experience managing directory sync into Azure AD and deep knowledge of OKTA, ADFC and Azure AD Sync for Federation, authentication, SSO and directory sync wif Azure AD
Experience in installing, configuring and troubleshooting Cisco IronPort ESA and MSA.
Deep Knowledge on Cisco IronPort Appliances and Cisco AsyncOS, commands for IronPort appliances.
Experience wif Splunk.
Escalation point for L1 & L2
Day-to-day Operation issues, Service Requests and Project tasks related to Messaging infrastructure
Problem determination and resolution wifin SLA's
Configure, Maintain and troubleshoot connectors, Email Address Policies, CAS Arrays etc.
Responsible to support, troubleshoot and provide solutions for: Microsoft Lync, Exchange, Active Directory and Certificate Services.
Responsible for providing senior level of support for Exchange Team.
Engage wif monitoring team to ensure proper monitoring of all supported Messaging Applications.
Must be able to produce detailed, accurate technical documentation.

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