Epic Go-live Support Resume Springfield, IL - Hire IT People

SUMMARY:

Professional, result oriented certified professional trainer with more than 6 years of experience in training and development;
Five Epic Go - live activations and workflow consults
Highly skilled in utilizing adult learning methodologies to effectively deliver classroom and one on one training to end users and leadership.

KNOWLEDGE, SKILLS AND ABILITIES:

Classroom Management

Epic

Go-Live Activation

Management

Time Management

MediSoft

Classroom Training

Reports

Organizational Skills

Grand Central

ATE Support

Coaching

Change Management

Cadence

Workflows

Mentoring

Microsoft Office

Healthstream

Net Learning

Visio

EXPERIENCE:

Epic Go-live Support

Confidential, Springfield, IL

Responsibilities:

Effectively provided one on one training and support for registrars
Clarified approved workflows and monitored for effectiveness
Assisted end users with understanding Epic terminology (crosswalk)
Submitted all tickets and concerns to team lead in a timely manner

Epic Grand Central Credentialed Trainer

Confidential, Chicago, IL

Responsibilities:

Provided classroom training for end users class size 10 - 20
Worked closely with principle trainer
Edited and updated training curriculum
Administered assessments and entered results in health stream
Trained end users on Epic functionality and new workflows for registration, scheduling, referrals, orders and payment posting
Updated training materials
Assisted principle trainers
Manager class sizes 10 - 22 end users

Confidential, Greenville, SC

Principle Trainer

Responsibilities:

Facilitated classroom training, one on one and train the trainer
Edited and updated instructional materials as needed
Assisted principle trainer with maintaining GC training environment
Provided coaching and mentoring to end users
Created and maintain positive relationships with the client to ensure maximum satisfaction
Provided at the elbow support during go live

Instructor

Confidential

Responsibilities:

Effectively delivered front office medical training to adult learners (10-20)
Trained students on scheduling appointments and patient registration
Coached adult learners on registration workflows and Medisoft EHR
Assisted director in design, develop and delivered soft skills training program
Monitored daily activities and tasks to ensure trainees conceptual understanding
Provided classroom assessments
Facilitated Microsoft Office classes as needed
Assisted Director with project development and implementations
Quickly identified errors reported to management

Advanced Production Technician/Trainer

Confidential

Responsibilities:

Field Trainer Assessor for Field Operators
Mentored and trained Field Production Operators
Directed safety meetings for high impact learning and motivation
Cultivated Management of Change for the Eagle Ford Shale Asset.
Composed procedures for the operation, pipeline and construction projects
Advanced Production Technician.
Implemented Management of Change Field activities.
Supported Project Management for installation of new Facilities
Activated member of MOC Diversity Team

Confidential

Project Manager

Responsibilities:

Interpreted ILI inspection data for all ILI projects assigned.
Lead ILI Field Coordinator for Alaskan North Slope clients.
ILI Field Technician for pipeline inspection international and domestic
Lead Trainer ILI Field Technicians domestic and international

Field Technician Inspector

Confidential

Responsibilities:

Consulted with major clients on Project Management Inspection projects
Built and program smart inspection tools
Managed field projects throughout the USA and Canada
Trained domestic and international ILI Field Techs
Technical aspects of computerized smart tool
Liaison at vendor events

We provide IT Staff Augmentation Services!

Epic Go-live Support Resume

Springfield, IL

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