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Architect Resume

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Plano, TX

SUMMARY

  • Over sixteen years of technical and functional business experience with a strong emphasis on providing customer service and on - call support for many diverse HR, benefits and payroll applications. Served as the technical liaison with Human Resource teams on highly confidential and visible projects.
  • Over nine years’ experience with Kronos Workforce Central Suite, version 5.X, 6.1, 6.2. Excellent communication skills, interpersonal skills, self-motivated, quick learner and team player.

TECHNICAL SKILLS

Kronos: 5.X, 6.1, 6.2 ERP SAP SAP R/3 (ECC 6.0) Interfaces WIM, Connect

Project Management: MS Project, MS Visio

RDBMS: Oracle 6-10, MS SQL Server 6.5/7.0

Operating Systems: Windows, UNIX, Linux.

Scripting: Unix Shell, Perl, XML Processing.

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Architect

Responsibilities:

  • Kronos Application server issues (slowness, memory spike, framework error, etc..)
  • Kronos Report server issues (High report queue, hanging reporting thread, etc..)
  • Scheduled process failures and adhoc process failure support
  • Database issues (Tablespace issues, Stats and Oracle jobs)
  • Windows server patching support includes the manual restart of all the servers and validation
  • Monthly Retail schedule generation support
  • Kronos and PT Production migrations
  • Kronos Clock(WDM) - sync-up issues, device network issues and physical network issues
  • Database export from production for refreshing non-prod
  • Analytics ETL timing changes due to long processing windows
  • Analytics paycode mapping changes
  • Unix file system space management
  • Unix Patching PeopleTools API load balancer monitoring
  • Support post implementation for SDM to prod
  • Scheduled maintenances including H/W, network, load balancer, DB, etc
  • Unscheduled maintenances/outages including H/W, network, load balancer, DB, etc
  • 3rd party Application Integration support - API, DB, flat file etc
  • Writing new scripts for Monitoring and making changes to the existing
  • End user PC related issues - JRE/IE issues
  • Database User management (IDM) Configuration and support
  • Managing AOTS TM queue for production related issues
  • Working with multiple DBA teams (SCN, Import, export, User management, parameter changes)
  • Audit requests - SOX, Internal, E&Y Adhoc load requests from business (Accrual, Employee changes, etc)
  • Create, manage, and troubleshoot Labor Levels, Labor Accounts, Pay Codes, Work Rules, Holiday and Overtime Rules, Schedules. Access Profiles, Display Profiles, Accruals, Accrual Profiles and Pay Rules.
  • Kronos Timekeeper Terminal, model 4500 = Hardware installation and setup, Adding new terminals into an existing or new instance of WDM.

Confidential, AR

Kronos Sytem Administrator/Project Manager

Responsibilities:

  • Responsible for supporting 8000+ users in Workforce Timekeeper 6.1.
  • Upgraded the Connect interfaces to WIM which included redesigning the architecture for passing the data to SAP payroll system.
  • Upgraded the last location from manual paper system to Kronos. Which included

Confidential, Dallas TX

Sr.Software Engineer

Responsibilities:

  • Monitoring and troubleshooting application latencies including Web/App servers, Client issues, Report Engines, Reports.
  • Applied service packs, firmware releases in timely after testing by working with internal customers and moving to production.
  • Provided 24/7 Application support which included monitoring the DCM servers(150+ plus 4500 clocks-biometric in different timezones), Application server-Jboss, Web servers, BGP servers.
  • Worked with third party interfaces using Workforce Connect.
  • Worked on various components of setup application which included Payrules and accruals.

SAP R/3

Confidential

Responsibilities:

  • Gathered the Requirements and did Requirement Analysis.
  • Lead customer workshops.Design
  • Architected the functional specifications for many Development objects.
  • Helped in designing the enterprise structureIntegration
  • Fixed defects on time and quality during Integration testing
  • Helped write effective data sets and Technology teams to prepare master data.
  • Experienced in trouble shooting and resolving network, connectivity and firewall issues between networks hosted externally and internally.Cutover and Go-Live
  • Prepared the cutover check list indicating list of tasks to be performed for conversion loads.
  • Solved the problem tickets per SLA.

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