Assistant Manager Resume
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Washington, DC
TECHNICAL SKILLS
Mac and Microsoft systems: Microsoft Word, Excel, PowerPoint, Microsoft Publisher; GSS - SPSS
Language: Native English speaker, proficient in Italian
PROFESSIONAL EXPERIENCE
Confidential, Washington, DC
Assistant Manager
Responsibilities:
- Responsible for team development, communications, sales, and emphasis on positive customer service relations
- Oversees store operations and administration including scheduling, inventory, sanitation and quality control of food products on site
- Organizes and coordinates special orders, including managing delivery times and expenses, order invoices, and communication between the kitchen and the front of house staff
- Key holder, entrusted with opening and closing store and with cash drawer totaling over one thousand dollars
- Trained to properly represent the store brand and their suppliers through actions, behavior, language, etc.
Confidential - Monmouth Beach, NJ
Waitress/Hostess
Responsibilities:
- Maintained food service equipment upkeep and organization
- Supervised and verified delivery of produce and other products
- Responsible for taking necessary action to resolve any customer concerns
- Created and enforced waiting list while making sure to maintain the satisfaction, patience and contentedness of waiting customers
- Trusted with the responsibility of handling restaurant funds totaling over one thousand dollars at open and close of restaurant
Confidential - Carlisle, PA
Sales Associate/Archive Assistant/ Assistant
Responsibilities:
- Handled customer transactions including: purchases, returns, reservations, and membership renewals
- Expected to relay accurate historical, geographic, and commercial information about the town of Carlisle and Cumberland County to visitors.
- Answered phones and email correspondence, and direct questions, requests, etc. to proper staff members, as well as direct individuals to exhibits within the museum
- Coordinated special programming, craft shows, talks, presentations, and festivals; Designed window and floor displays
Confidential, Eatontown, NJ
Base Realignment and Closure (BRAC) Team Member
Responsibilities:
- Required to attend weekly briefings and comply with rigorous safety regulations
- Supervised the loading and unloading of cargo at each fort; required to keep detailed, accurate inventory of every item loaded or unloaded from truck; responsible for locking the truck after loading was complete, as well as supervising the seal being cut before the truck was unloaded
- Maintained contact with supervisors in the office and with truck drivers at scheduled times throughout each transport
Confidential
General Clerk I
Responsibilities:
- Answered phone calls, took messages, composed emails, attended conference calls to take notes for supervisor’s reference, and conducted other tasks to assist supervisors
- Managed email and calendar for Vice President, Division Manager
- Formatted resumes into proscribed templates and edited the documents to comply with contractual standards
- Reconciled and verified expenditure spread sheets, invoices, receipts, overtime requests, travel expense sheets, and other financial documents for accuracy; formulated spreadsheets based off of the verified financial information
Confidential
President
Responsibilities:
- Accountable for the events, actions, and programs of the chapter
- Lead weekly executive meeting, as well as oversaw numerous meetings conducted by other executive members
- Maintained detailed records of meetings to include: forms, meeting minutes, and updates about the chapter on a weekly basis
- Organizational skills, and the ability to maintain confidentiality
- Clear, commanding presentation/speaking and written skills
- Integrity; an even-handed and fair-minded approach and the ability to address and help resolve conflicts
- Recognition of the need for delegation and the ability to follow up with other officers to ensure tasks are completed