Pc Technician Resume
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Plano, TX
PROFESSIONAL SUMMARY:
- Installation of Ericsson Switch such as MSC 2G, 3G, BSC,HLR,MDF all kind of DDF and ODF, Power Units (DC) installation of over head structure using U - bars, Treading rods, Installation of Raised floor, pulling cables of all kind such as Power cables (AC,DC), Signal Cables, Optical Cables, Ethernet cables, Fiber, Coax cables underneath raised floor and trays through overhead structure.
- Termination of all kind of cables above mentioned using drawings, termination on Crono blocks, Philips blocks, Strip blocks (Ericsson type) lacing cables using thread and plastic straps, ability to read and understand floor plans and all drawings, updating floor plans using Auto Cad 14 and 2000, reflecting Racks in floor plan.
- Documentation:
- Generating switch documents using Ericsson specific tool called “pptse” and generate reports such as Floor specification, power allocation, ODF allocation, DDF allocation, cabling table for internal and external connectivity of all switch nodes, COM PRT, Flat file, hardware DT file.
- Installation, maintenance and repairing of company system that includes hardware replacement of Dell laptops “E” series such as E600, E610, E630, E800, E810, E6400, Installation of Windows7, Windows, XP, Printers Wireless and with cables, plus other software, connection of all network cables. Installation WiFi printers and through the cable network.
- Diagnose and troubleshoot Iphonone4, Iphone5, Iphone6, Iphone6S, Iphone6 Plus, replacing all faulty hardware from phones, Data clearing using Blanco as well as manually, setting up as new user.
- Generating reports CORE nodes using PPTSE, EESS, PIWIN, ECP, IE Select Classic, and AutoCAD
- Editing floor plan using AutoCAD 14 and 2000
- Installing various kinds of Ericsson Switches such as MSC, BSC, HLR BYB202, BYB501 structured
- Installation of windows. Hardware replacement. Refurbishing Notebooks and Desktop PC’s
- Basic test of Booster RS224 & RS104 on T-Mob network
- Diagnose and troubleshoot Iphonone4, Iphone5, Iphone6, Iphone6S, Iphone6 Plus, replacing all faulty hardware from phones, Data clearing using Blanco as well as manually, setting up as new user.
- Testing various kind of blue tooth devices such as B101, B500, B506, and B10
- Effective stakeholder communications
- Microsoft Office Suite
PROFESSIONAL EXPERIENCE:
PC Technician
Confidential, Plano, TX
Responsibilities:
- Developed business requirements from clients to deliver solution
- Refurbished Dell laptops such as E6400, E600, E800, E630 as well as Dell desk tops
- Installed Windows XP, Windows7, upgrading and activating
- Installed all kind of hardware such as RAM stick, hard drives, power kit, replacement of broken screens, processor, Installation of Wireless printers as well as with network cables, familiar and working on IMAC
Senior Engineering - Team Lead 2G, 3G Products
Confidential
Responsibilities:
- Led cross-functional and technical team globally (EMEA, Africa)
- Developed business requirement from clients to deliver solution
- Coordinated with Design and WH teams to provide equipment on site and prepare SMR’s
- Prepared MOPs for RNC related designs and for transmissions related to RBS sites
- Engineered Core Nodes and Tier-3 Engineering for tasks
- Prepared PR’s using ESAP; handled equipment delivery at Ericsson warehouse
- Performed AXE DIP testing switch to DDF using DTSTP command
IE Engineer
Confidential
Responsibilities:
- Maintained and installed Core, IN, and VAS nodes
- Worked on third party products such as SUN, CISCO in PPT-SE Database
- Completed site engineering in accordance with process and in compliance with client
- Prepared hardware data transcript for AXE based nodes (MSC-S, BSC, HLR), SCP, STP
- Advised on engineering tools such as PiWin, GASK, CPI Store, PPT-SE, DTH, IE, and classic databases
- Mentored and trained junior team members on different tools
- Worked in Gabon for installation services to Tell Cell
- Upgraded group switch which led to 20% increase in client subscriptions and 80% increase in client approval