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Senior Cargo Agent Resume

5.00/5 (Submit Your Rating)

Objective

  • Looking for a great opportunity to work with a new and exciting company, who values diversity and hard work.
  • I am hoping to learn a lot from new people and new opportunities.

PROFESSIONAL EXPERIENCE

Confidential

Senior Cargo Agent

Responsibilities:

  • Handle Export and Import
  • Complete daily flight accounting reports
  • Clearing AMS with customs
  • Run documents to the aircraft
  • Manifest and encoding the shipments in system and finalizing the flight
  • Ensure all cargo are correctly manifested and loaded on the right flight
  • Cross check the document with the manifest to confirm that the shipment is accompanied by the documents.
  • Ensure that the shipments will depart with document

Confidential

Customer Service & Reservation Agent

Responsibilities:

  • Booking & Rebooking flights for customers
  • Answering phones and responds to customer requests quickly
  • Skilled in calculating freight charges according to the weight of cargo
  • Provide customer services from shipment tracking and inquiry
  • Excellent typing speed and computer operating skills
  • Ability to communicate with people at all level
  • Ability to work independently
  • Communication with all levels of management and staff
  • Responded promptly and answered/resolved customers inquires and complaints
  • Respond to questions and concerns about service
  • Ensured to notified shippers of delays in departure in shipment

Confidential

Customer Service Agent

Responsibilities:

  • Answer phone calls and transfer them to correct department
  • Maintain facilities and equipment so as to ensure a neat, safe, efficient operating environment.
  • Respond to customer requests.
  • Accept letters and packages delivered to the front desk and distribute to appropriate staff
  • Helping drivers to get their shipment with the proper paper work they bring as import or export
  • Ability to lift and carry 80lbs of weight
  • Informed consignee on shipment arrivals and delivered goods at the desired location
  • Enter data in computer system.
  • Break down import & exports documents.

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