PROFESSIONAL SUMMARY:

• Accomplished Sr. Information Security Engineer offers progressive experience and commendable background in Cyber Security and Full Stack Web Development, vastly committed to defending enterprise information from unauthorized access, use or disruption. Highly analytical with proven ability to develop new processes and implement procedural improvements. Excellent communication and leadership skills that allows interfacing with all levels of an organization.

PROFESSIONAL EXPERIENCE:

Confidential | Sunrise, FL

SENIOR INFORMATION SECURITY ENGINEER

Responsibilities:

• Orchestrated the deployment of LogRhythm as the enterprise s new SIEM solution, replacing QRadar. Responsible for the ingestion of new log sources, correlation and the creation of Dashboards and Alerts
• Performed enterprise system security engineering for the following suite of applications: Carbon Black Defense, Checkpoint, Rapid7 InightVM and Cisco Umbrella, Symantec and Proofpoint
• Support the development, transition and integration of new capabilities
• Lead RFC Security Discussions which lead to the approval or reconsideration of new production changes

Confidential

INFORMATION SECURITY ANALYST/ENGINEER

Responsibilities:

• > Championed the buy in of the Seminole Indians to purchase and implement the Tribe s first SIEM solution, (LogRhythm). Made Seminole History by giving them better insight to the data they ve worked hard to protect
• > Managed a team of 17 Tier 1, 2 and 3 Managed service provider SOC analysts for the threat hunting and correlation of daily alerts
• > Successfully deployed CYLANCE, AV Solution, Seminole wide which reached all Seminole owned businesses and assets
• > Led internal and external Governance and Risk audits and worked with different business units for findings and solutions. Enforced IT processes to ensure consistent and well - integrated application structures in full compliance of Sarbanes Oxley (SOX) and Payment Card Industry - Security Standards (PCI DSS)

BankUnited | Miami Lakes, FL

INFORMATION SECURITY

Responsibilities:

• Perform user audits as requested by Human Resources. This allowed the bank to disable rogue accounts created incorrectly and stop payments to non-existent or terminated employees
• Perform Daily Checklist of activities that included: Monitoring alerts from McAfee Nitro (SIEM) from yesterday’s activities, Rapid 7 for critical vulnerabilities and overnight or emergency terminations
• Project Manager for security services or solutions that were pending purchase or current proof of concept trial
• Ensured all applications met the strict security standards set forth by Chief Information Security Officer
• Managed Active Directory NTFS groups, permissions and privileged domain admin accounts

Confidential

INFORMATION SECURITY ANALYST (C)

Responsibilities:

• Incident Response Team Lead; Analyzed logs from EDR tools and SIEMs, prepared reports for clients that we managed. This included providing logs, hash samples and more. If unable to contact host-user, blacklist MAC Addr
• Handled escalations from TIER 1 & 2 staff; Escalations included AV corruption issues, bad VPN tokens (Symantec VIP Manager) or phishing e-mails where the user actually clicked and entered credentials
• Handled vulnerability management across multiple organizations. This required reporting writing and business acumen. Worked with different teams to ensure proper patching, verifications and more
• Primary contact for HR investigations -> Host Forensics, E-mail Conversations or anything required by Legal

Confidential | Fort Lauderdale, FL

SR. INFORMATION TECHNOLOGY LEAD (C)

Responsibilities:

• Support Engineer for Citrix South East; Primary contact for executive support. This meant 24/7 on-call for C Suite employees
• Effectively reduced Malware Response Time from three days to less than a day by creating policies and procedures that required assistance from Tier 1, Tier 2 and Tier 3 engineers
• Managed the entire enterprise of Apple Products. This included configurations, security sound images, whitelisting and blacklisting applications and maintaining enterprise support agreement with Confidential .
• Processed HR terminations, e-Discoveries and gathering all endpoint related forensics, logs or data as required by Legal or Information Security
• Recognition received for dedicated service and closing tickets per week for 90 consecutive days.

Confidential | Weston, FL

APPLE ENGINEER II (C)

Responsibilities:

• Saved $310,000+ in head count by upgrading to an enterprise support system with Confidential ., which eliminated the need of additional contractors or 3rd party vendors doing onsite repairs
• Highly instrumental in implementing Casper Suite for managing Apple products - This saved another $120,000 in headcount by reducing resources needed manage assets, applications and updates
• Administrator of company’s Dell SonicWall and Aventail VPN interface
• Worked with Information Security team to ensure newly purchased applications or products met internal security
• Requirements - This meant sign off or denial of all POCs
• Introduced and designed the company’s first Physical Help Desk ‘store’ that users could come to instead of dropping off hardware and leaving. It to looked and felt like a Genius Bar. This boosted trust among support engineers and end users as they were taught how to fix common user errors and problems

Confidential . | Aventura, FL

GENIUS, MARKET TRAINER

Responsibilities:

•  Generated savings annually by replacing only devices and parts that were defective through proactive troubleshooting
•  Was personally recognized by Tim Cook and Steve Jobs for excellent NPS Surveys as well as providing stellar personalized customer service
•  Bestowed the company’s “Ovation ” Q4 2013 for Most Improved NPS; increased customer satisfaction
• 34% by observing negative responses, addressing internal and external customer needs, and implementing improvement measures
•  Assisted in the planning and implementation of a new SOP process which rolled out worldwide. This reduced customer wait times and increased the exposure of Apple’s Genius Bar appointment availabilities