Consultant Resume

SUMMARY:

Total experience: 30+ Years
Confidential experience: 12 years 9 months
Current Job Title: Data Backup/Recovery
Time in Current Role: 12 years 9 months
I am a US Navy Veteran, who was able to leverage my technical background, and fast ability to learn, and troubleshooting skills into a successful IT professional.
Over the last 20+ years I have honed my skills into a quality and trustworthy professional expert in Data backup and recovery.
I’m a responsible self - starter that can follow as well as lead, and work proficiently with minimal supervision.
Data Protector
NetBackup
Exchange 5.5
Backup Exec
Problem Management
Windows
Linux/HPUX
Troubleshooting
Backup/Recovery team lead
Backup/Recovery project build team lead
Exchange 5.5 L3 Technical Support

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

Supported numerous HP, HPE Enterprise, and DCX client backup/recovery environments using Data Protector and NetBackup.
Team lead for numerous support accounts.
Build team member/leader for numerous projects in the Backup/Recovery space to include:
Building out new backup environments.
Refreshing backup hardware.
Transitioning and migrating environments from one technology and delivery system to another.
Took over the Data Protector backup environment for Merrill Lynch that had a backup success rate of 71%, and corrected the environment to a permanent 99+%
L3/L4 Backup/Recovery support.

Confidential

Consultant

Responsibilities:

Problem Manager for the Merrill Lynch e-mail infrastructure, to include: Minimizing problem impact and service stability. Root cause analysis, problem tracking, trending, and reporting.
Member of consulting team responsible for maintaining Hewlett Packard’s Exchange e-mail infrastructure throughout North and South America.
Project lead for Hewlett Packard’s Exchange 5.5 e-mail operations transition to an Off Shore support model.
Member of the consulting team responsible for maintaining Hewlett Packard trade client “American Presidents Line” Exchange 2000 e-mail infrastructure globally.
Member of the consulting team responsible for maintaining Hewlett Packard trade client “The Smiths Group” Exchange 2000 e-mail infrastructure globally.
Member of the consulting team responsible for maintaining Hewlett Packard trade client “Merrill Lynch” Exchange 2000 e-mail infrastructure globally.
Conducted technical interviews for prospective employees and made recommendations on hiring.
Provided on call technical escalation for all incident response engineers, provided level 3 support and troubleshooting skills for Hewlett Packard, and all trade client e-mail environments.
Exchange 5.5 backups for multiple accounts L1/L2.
Backup/Recovery Admin L1/L2.
Desktop L1/L2/L3 support