Endpoint Protection Engineer Level 2 Resume

TECHNICAL SKILLS:

Skills & Abilities: Windows/Mac/Linux VMWare Player/ESXi / VirtualBox Splunk / Graylog / ELK Suricata / Snort Wireshark

PROGRAMMING LANGUAGES: Powershell (Low - Mid Proficiency)

PROFESSIONAL EXPERIENCE:

Endpoint Protection Engineer Level 2

Confidential

Responsibilities:

Developed a network troubleshooting executable for our end users to assist in endpoint diagnostics for network latency and communication issues
Worked with the EUC Engineering team to package some of their items to allow for delivery to endpoints in our DMZ
Created scripts to automatically gather logs on an endpoint, create a ServiceNow ticket, and automatically upload the log file for diagnostics
Created automated email reminder script for pulling end user emails from ServiceNow based on a hostname, for vulnerability management and reporting
Supported the enterprise in their Endpoint Security maintenance, management, and troubleshooting processes for Windows and Linux endpoints

Endpoint Protection Engineer Level 1

Confidential

Responsibilities:

Owned the project and process to install our Endpoint Security components to our Linux environment, moved to managing and maintaining the Linux environment once it was complete
Created a Linux runbook on how to troubleshoot and diagnose issues seen on these systems and within our products
Assisted in the creation of a Business Continuity Plan for our Anti-Virus Infrastructure
Supported the enterprise in their Endpoint Security maintenance, management, and troubleshooting processes for Windows and Linux endpoints

HELP DESK ANALYST LEVEL 1

Confidential

Responsibilities:

WEB EDITOR/GRAPHIC DESIGNER/ DESKTOP SUPPORT

Confidential

Responsibilities:

Published and laid out a magazine for one of our productions an online copy can be found here (magazine.bestdocsnetwork.com)
Maintained client websites, performed monthly plug-in updates
Write documentation for a website once it is published so that I may meet with a client in a 1 on 1 meeting and walk them through how to perform any updates/changes, session usually lasts about an hour
Created several graphics for Facebook advertising campaigns
Provided troubleshooting for network and personal printers, PCs, and Mac computers (printer, adding to network, wireless issues, driver updates, malware, and virus removal)

WEB CONTENT EDITOR/GRAPHICS DESIGNER

Confidential

Responsibilities:

Updated and maintained content across the DBU site, updated information on the Confidential intranet
Assisted in resetting student accounts through MySQL
Created several graphics for upcoming events on the DBU campus
Created an interactive form using jQuery and HTML for the Helpdesk Support team to follow when taking client information

AUDIO/GRAPHICS TECHNICIAN

Confidential

Responsibilities:

Monitor instrument and vocal levels on a mixing station set in the back of the church auditorium
Ensure that the slideshow presentation is following the points the speaker is discussing
Balance house and other audio source volume levels as the event proceeds the sources could be any of the following: mic, any sound/video that need to be played during the presentation, music, or instruments

AUDIO TECHNICIAN AND EVENT PHOTOGRAPHER

Confidential

Responsibilities:

Coordinated audio channels for instruments and vocals
Balanced and mixed audio during sermons and worship
Arranged and removed audio board every week, including wrapping up cables and dismantling the main console to be put away in storage until the next week at camp started
Drive around campgrounds and take photos of the campers participating in different activities