SUMMARY:

• Managed Active Directory in a multi - forest, multi-national environment.
• Managed Microsoft Windows Server Operating System environment, supporting DHCP, DNS, WINS, DFS, Print /file servers, Security groups, Sites,
• Replication, GPO's, and MS Clusters.
• VMware VSphere administration, including VM provisioning
• 6 years
• Supported global VMware environments of up to3000 VM’s and over 100 ESX hosts.
• Install, configure, upgrade, and manage VMware ESX2.5, 3, 3.5, ESX 4,
• VSphere 5 and VSphere 5.5
• Supported all Networking, and Storage related to the VMWare environment.
• Deployed and managed ESX Vsphere4 and 5, VCenter, VSphere Web Client,
• Vmware Mobile, VMware Update Manager, VMware Data Recovery,
• Storage and Host Profile, HA, DRS,FT, Storage DRS, DDS, vNetwork,
• VSA, VCloud, Site Recovery,and provisioned all VM's.
• LINUX Server Support
• 3 Years
• Supporting Linux systems via RedHat/CentOS, Ubuntu, and SUSE.
• Supported Open Stack, Cloud Stack, and Open Cloud in R&D environment.
• Windows Server System Administration
• 12 years
• Managed MS Windows server 3.5 ~2012 for over 12 years.
• Supporting HP, IBM, Dell server and blade hardware.
• Worked on PCI, SOX and HIPPA compliance and audit.
• Windows Networking
• 12 years
• Supported over 3,000 servers nationally, and 1,800 servers worldwide.
• Responsible for ILO, RSA, and Drak remote controllers.
• Server to switch connection, Cabling, and IP Management of DHCP, DNS, and WINS in AD environment.
• Installed and configured HP SIM, and IBM Director for system monitoring, and HP Rapped deployment. (Also known as Altirs)
• Storage Management
• 10 years
• Developed and deployed a free Linux based San storage solution for mission critical application, and design a Fibre Channel High IOP SAN solution for intensive IO database.
• Supported 3PAR SAN solution, EMC, Lefthand, and Hitachi
• Supported and configured Fibra Channel, iSCSI, and NFS SAN and NAS storage.
• Supported Netbackup, Avamar, and IBM Tivoli backup solutions.
• Leadership
• 2 years
• Team Lead for a 16 member team, tasks involved Project management, annual reviews, cr management, ticket queue management, vacation schedules, work flow schedules, conflict resolution, and of new team members.
• Support for Cloud Storage Development Team systems, consisting of 3Par SAN Storage Systems, HP iBrix Storage Clusters Solution, HP Lefthand Storage Systems, iSCSI, Fiber Channel, and HP MSA, HP c7000 Blade Enclosures, HP 16/40 Fiber Channel switches, and HP Procurve network Switches, 160 HP Servers, and over 1000 VM’s.

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, Concord, and Roseville, CA

OS/Hardware Engineer/Field Support Engineer

Responsibilities:

• Creating new test environment for VMWare 5.5 and HP Openstack Pulsar solution.
• This environment will consist of new VPN server, PXE, Kick start, and TFTP servers, IPv4, IPv6network protocols. New AD 2012, DDNS, DHCP servers with 18 bit subnet, NFS/CIFS/FTP/NAS cluster, and remote app Terminal server to present support software via web browser.
• Build and support HP Cloud Storage lab environment. This consists of building test environments for Open Stack, VMware, Microsoft 2008 and 2012 servers, and Linux Red hat and Ubuntu systems. Other responsibilities also include zoning/ provisioning of HP 3PAR SAN storage systems, HP iBrix network storage systems, and Left - hand MSA storage systems.
• Manage all ESX systems and VM’s ranging from 3.5 to 5.1in a mixed environment. This includes vCenter, VMSite Recovery, VMUpdate Manager, VMData Recovery, and VMSSO.
• Build and support of Dev Stack single node and multi-node Open Stack test/ release code systems as well as OpenStack Pulsar systems. The OpenStack/Dev. Stack systems are built using Red Hat, Ubuntu, and in some projects ESX5.1.
• Developed and deployed ISCSI San storage solution for mission critical application.
• Deployed IBM Director for management of all Confidential .
• Designing VMware 5 infrastructure for 2012 deployment, with VMware View as desktop option.
• Daily support of VMware 5 Corporate infrastructure consisting of 20 ESX hosts and 298 vm’s.
• Design ESX5 VSA environment for 300 stores throughout the Savemart enterprise.
• This will provide HA for stores that only have Local storage and are not connected to Centralized Storage.
• Deployed ESX VSphere5, VCenter5, VSphere Web Client, Vmware Mobal, VMware Update Manager, VMware Dara Recovery
• Supporting 20 ESX5 hosts and 11 ESX4 hosts yet to be migrated and 300 ESX 3.5~4.1 store hosts
• Managed Vsphere Resource Pools, HA, DRS, Fault Tolerance, Data Stores, Network, VM's and Host Hardware.
• Built out Blade chassis and Installed ESX on new blades for data center migration project.
• Work on Government system audit, wrote best practice, exceptions, and security documentation for audit findings.
• Supporting AD, file/ print servers, DNS, DHCP, DFS, disk quotas, VMware ESX, virtual servers, MS clustering, and Citrix.
• Wrote VMWare Build procedures for ESX3.5 and 4.1
• Managed Over 100 ESX servers nationwide with over 1000 VM’s
• Setup and configured ESX4, and 35 servers, VCenter, DRS and VMotion, Fiber and ISCSI SAN Storage for Data Stores.
• Worked on ISCSI SAS Storage project for Log Archiving
• Supported Data Center Wintel Server Hardware (HP, Compaq, and IBM)
• Setup AD on a role base authentication, Setup VPN, Firewall, and Virus Sniffer on Linux platform using Ubuntu server and Open Access.
• Designed a virtual desktop system, using VMWARE, MS terminal Server, and Thin Clients.
• Managed Active Directory in a multi-domain multi-national environment: responsible for the management of AD Replication, creation and management of Security Groups, OU, service accounts.
• Datacenter migration/consolidation to NAS of legacy file servers
• Supported over 400 servers, and 16000 users on a global scale.
• Created and managed DNS zones, WINS, and DHCP scopes.
• Responsible for Print Queue, and File Share management.
• Deployed and managed Acopia F5 File Proxy switches and DFS.
• Preformed enterprise wide system patching of OS and hardware via HP SIM, Altiris, and MS update.
• Responsible for the virtualization of legacy Windows and Linux servers to VMWare ESX server, and migration of ESX2.5 VM’s to ESX3.5
• Built new servers via static hardware or VMware templates.
• Supported HP, IBM, and Dell server /blade hardware, responsibilities included hardware diagnostics, hardware installs, firmware updates, and system monitoring via HP SIM.
• Wrote process and procedural documentation for support of File &Print Servers, Security Groups, Active Directory, DHCP, and DNS zones and records.

Environment: VMWARE ESX, Windows 2k, 2k3, and 2k8, MS Cluster, Citrix, SQLDB, MS Terminal Server, file/ printer servers, DFS, DNS, DHCP, Lotus Notes, and AD

Confidential

Responsibilities:

• Specialized in MS SNA Gateway, MS Clustering, BigIP F5, and Citrix.
• Used HP RILO/ILO, IBM RSA, Dell DRAC, PCA, TS, RADMIN, and RDP to remotely manage servers. This tool was also a key part of our remote build capabilities.
• Datacenter migration/consolidation for Confidential on the mergers and acquisition s team.
• Supported NetBackup, and Archserver for system recovery/backup, and for the deployment of the server client agents, and building of the master backup server.
• Responsibilities included install of new hardware, repair, upgrade of hardware and software, patching, working with vendors and decommissioning of legacy hardware.
• Supported HP, Dell, and IBM server /blade hardware.
• Monitored all corporate wintel server hardware via NetIQ, HP Openview, HP CIM/SIM, and IBM Director.
• Scripted procedures to automate administrative tasks.
• Performed system wide OS and hardware migration from NT4 to 2000 and 2003.
• Assisted in the migration of NT4 domains to AD, and Exchange 5.5 to Exchange 2003.
• Performed system wide security hardening for NT4 and Win2k server environment.
• Tested new system designs and reported on findings to management.
• Tested system role outs, debugged any issues to resolution, and then reported findings to management.
• Developed a rapid deployment system using Ghost, prior to this all server OS's were built manually. The system saved thousands of hours in build time, also proved itself to be a valuable rapid disaster recovery system.
• Technical Writer, composed server build and support documents. Covering MS SNA Gateways, Windows 2000 and 2k3 Clustering, MS Exchange, Citrix Meta Frame, HBA Fiber connection to SAN, as well as documentation for 1st and 2nd level support of the Intel Platform for the Confidential Operations.
• Interviewed, Trained, and supervised all new team members at the Data Center.
• Team lead for 16 team members that were spread out across 5 DataCenters.
• Performed Project Manager duties including managed time frame for given project to meet scheduled delivery date.
• Scheduled meetings, took notes, and prepared distribution documentation.
• Coordinated with vendors to insure projects deliverables by scheduled all components of the installation process; power, cooling, networking, hardware racking, installation of OS, and all apps.
• Coordinates with users and Lines of Business to determine product development and implementation requirements.
• Received over 25 Service of Excellences s, 4 s for Excellences for the Quarter, and a Top 5 producer for the DSS/ISS and CSLvl2 teams.

Environment: Win2k, Win2k3, NT4.0, Active Directory, NT4 Domain Controllers, SNA gateway, IIS, Exchange Mail, MS Cluster, VMWare, Veritas Netbackup, Citrix, SQLDB, and file / printer servers. Supporting over 3600 servers, 42 lines of business, 56,000 users in all 50 states with over 25 NT domains under 1 Master domain, and 100 servers OU’s in AD. Desktop systems were Dell, and laptop systems were IBM, Dell, or Toshiba.