DeskSide Engineer Resume Nashville, TN - Hire IT People

SUMMARY:

Experienced, motivated, and proven professional that will be an asset in position that will utilize his computer knowledge.

PROFESSIONAL EXPERIENCE:

DeskSide Engineer

Confidential

Responsibilities:

Repair and maintenance of OEM hardware, including the following manufactures: Lexmark, HP, Compaq, Lenovo, and IBM. In this process did trouble shooting and repair of PC’s, Printers, Servers, and Laptops.
Responsible for special projects in the Nashvile, TN area. Special project included moves up to 30 people.
Responsible for Confidential ’s for the Nashville, TN area. IMAC’s included any Move, Add, or Changes for 25 users or less. These included the addition of new hardware, software, or physical move of equipment.

Confidential

Responsibilities:

Barnes & Nobles store. Upgrade E Server ram and PC/uprade replacement and configuration.

Confidential

Responsibilities:

Motherboard replacement(160) GX270 for AIG
Migration on over 200 Desktops, and Laptops for Confidential INC.
Citi Financial Router Refresh Project: Upgrading Cisco routers (1750, 2600, etc.) to T - 1 routers

Lead Technician

Confidential

Responsibilities:

Maintain 25 print servers and all associated peripherals for all Davidson County Libraries. Working with DNS, DHCP, WINS, sites and services.

Network technician

Confidential

Responsibilities:

Lead Technician on Confidential XP Migration on Desktops, Laptops, and Printers
Home Depot computer asset tag survey for migration and PC upgrade

DESKTOP SUPPORT SPECIALIST

Confidential

Responsibilities:

Maintain 25 print servers and all associated peripherals for all Davidson County Libraries.

DESKTOP SUPPORT SPECIALIST

Confidential

Responsibilities:

Repair, upgrade, install, and maintain computer hardware and peripherals.
Hands-on experience with Windows 2000 and XP installations.
Extensive experience utilizing Microsoft Word and Excel.
Responsible for the repair, upgrade, install, maintenance of computer hardware and peripherals such as Dell, Compact, Confidential and Lexmark. This included printers, PC's, Scanners, fast lanes at Wal-Mart, Goody's, Sam's, Regions Bank and Truck Stops.
Traveled extensively throughout the tri-state area: Tennessee, Kentucky and Indiana with over night stays to complete projects.

Help Desk

Confidential, Nashville, TN

Responsibilities:

Responsible for assisting customer’s in small business and corporate atmosphere with computer problems. Helped customers with re-installations of software such as Windows 98, 2000, 2003, ME and XP as well as assisting customers with application issues with Microsoft office applications. Utilized Microsoft word and excel.

Line Assembler

Confidential, Nashville, TN

Responsibilities:

Responsible for building and troubleshooting computers and replenish line with computer materials. Responsible for hands-on installation of Windows 98/2000/2003/ ME/XP in various systems.

Computer Specialist

Confidential, Phoenix, AR

Responsibilities:

Repaired, upgraded computers such as ram upgrade, hard drive, power supply, motherboard replacement
Built new computers with specs based on customer demand
Load, remove and configure software
Extensive working knowledge and 4 years of hands-on experience with Microsoft desktop products including hands-on installation experience supporting and installing Windows 98/2000/XP

Network Assistant

Confidential, Phoenix, AZ

Reponsibilities:

Monitored and worked with online/offline server, router, LAN, communication protocols, tape backup status.
Also perform full, incremental, differential tape backups.

Hardware Specialist

Confidential, Phoenix, AZ

Responsibilities:

Checked coputer equipment, including adding or deleting hardware and software updates, configurations, installing Windows XP and upgrades for proper quality before they were shipped

Network Assistant

Confidential, Phoenix, AZ

Responsibilities:

Worked in team environment as interim installing, upgrading, and removing software and hardware configuration and restoring file setting and software to its original state.

Senior Technician and Supervisor

Confidential, Phoenix, AZ

Responsibilities:

Responsible for the assembly and repair of the divisions computers.
Responsible for wiring networks using twisted pair, coax and necessary components
Digital and analog phone maintenance.
Responsible for the Fiber Optic installations and troubleshooting of the systems.

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Deskside Engineer Resume

Nashville, TN

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