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Service Technician Resume

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Fort Knox, KentuckY

SUMMARY:

  • The ability to provide direct Confidential t care and administer the following services: measuring, design fabrication, fitting, alteration and repairs of such of appliances, assistive devices, modifications and supports that are prescribed for veterans through years of experience as a nursing assistant and a repair technician. I possess the required knowledge to design and fabricate devices when there are no standard guidelines gained through experience as a military technician, nursing assistant and repair technician.Experiencetroubleshooting/diagnosis of electrical, hydraulic, and mechanical systems. Ability to quickly learn new concepts and skills as demonstrated by ability to understand various concepts taught in school and varying career development. Excellent writing skills as demonstrated through multiple reports required in school, using Microsoft Office, Excel, Word, Power Point, that were tasked within given time frame which lead to results of A.
  • Ability to attain necessary knowledge and skills to earn and maintain appropriate s, as demonstrated by ability to attain MSSC CPT License and staying up - to-date on CPR licensure.Knowledge of how different types of motors operate and how electronic motor control systems are designed and can be used to improve efficiency in a wide range of applications.Understanding of basic operational concepts common to programmable controllers.Ability to draw, file, handle, text and text edit, dimension, and plot utilizing Computer Aided Drafting, taught within degree program of engineering technology.Knowledge of basic Lean and Six Sigma methodologies including the Define, Measure, Analyze, Improve, and Control (DMAIC) process improvement paradigm, techniques, tools and metrics that are critical for process improvement success. I applied learned knowledge while completing capstone project for engineering technology, in which
  • I was able to statistically configure the process of Vital Sign collection to achieve the most efficient method to conduct Vital Sign collection. This method not only improved output but reduced cost that otherwise would be lost by working the old methods.Knowledge of basic hydraulic and pneumatic systems and devices commonly found in advanced manufacturing facilities.Strong belief in Continuous Improvement.Ability to learn plant layout and operations.Ability to learn chemical relationships through understanding taught within engineering technology program.Ability to learn and apply regulations.Understand the importance of Safety within a workplace.Have a passion and strong mechanical aptitude and ability. While in High School, enrolled into college courses in Carpentry at Metropolitan Community College, has provided me basic knowledge of structures, metal stud walls,block walls, door frames, doors, windows, trim work, ceilings, floors, casework, building frames, rafters and concrete forms. In addition I have replaced both light fixtures and wall structures within my own home. When replacing bathroom light fixtures I found that my homes electrical system was not built up to code. I found bare wiring which was not connected to any sort of box.
  • I then visited my nearest hardware store and asked for advice. When I am unsure about a problem I ask for advice before proceeding. He reaffirmed that the wiring was not up to code, gave me a parts list, and I was able to complete project with no further supervision.Ability to follow both (OSHA) Occupational Safety and Health Administration and ( Confidential .

PROFESSIONAL EXPERIENCE:

Light-Wheel Vehicle Mechanic

Confidential, Fort Knox, Kentucky

Responsibilities:

  • Team leader providing positive environment conducive to while ensuring to provide and receive feedback, while working with all levels of the organization.Supervised a 4-person team while maintaining, inspecting, and troubleshooting a fleet of vehicles, worth over $2 million, including 3-Duece and a ½’s, 2-Hemitt recovery vehicles, 86-Hummers, and 2-Trailers at a 90% mission ready status.Instructed and trained new soldiers when arriving to our unit. I taught soldiers policies and procedures of unit, proper PPE inspection and dawning, fill out and write work orders, and repair and operation of all vehicles. Compiled vehicle reports when conducting annual and semi-annual inspections. Worked as a vehicle inspector during my final two years servicing, maintaining, and prepping vehicles before they were shipped to Iraq. Coordinated with Supervisor in the design of new procedures in both inspections and preventative maintenance checks and services, which resulted in an improvement in quality of 70%. Daily conducted PMCS’s and on-site inspections on vehicles, while annotating faults and recommendations for repairs on work orders. Diagnosed malfunctions to electrical, hydraulic, and pneumatic systems on hummers
  • Deuce and a ½’s, recovery vehicles, and civilian government vehicles. Performed repairs, and supervised corrective maintenance for a repair team servicing an organization consisting of 2,000 employees tasked with a wide variety of equipment maintenance including turbo diesel, gasoline engines, and power generating units resulting in recognition for superior performance.Maintained total maintenance including accessories such as drivetrains and chassis components in accordance to written standards, while maintaining a neat clean, and in order appearance.Advised staff on availability of supplies and equipment and possible substitutions of vehicles to complete mission. Distributed vehicle parts and equipment to multiple end users such as
  • Mechanics, outside units, and contractors. Accountable for maintaining tool records, parts records, performing quality control, property management, and repair parts management on a daily, semi-annual, and annual basis.Accurately entered inspection specific data on vehicle to ensure all maintenance was up-to-date and within standard to ensure maximum accountability of all parts and vehicles.Worked together with Accounts Payable department to ensure all parts and service were documented and accounted properly. Utilized on a daily basis and often time was requested for expertise in troubleshooting electrical components, tracing shorts, and diagnosing opens using multimeters, ammeters, and oscilloscope while working on motorized vehicles, generators, and field equipment. Provided the necessary maintenance and rebuilding on starting and charging, braking, steering and suspension, engine, and transmission systems while working as a mechanicwithout normal supervision. Often replaced defective or worn parts and retrieved computer test readings through use of digital multimeter
  • Mac Mentor, Snap-on Vantage, and oscilloscopes.Provided Hydraulic diagnosis and repair by inspecting and detecting leaks, changes in operation sound and/or in operation performance; such as excess vibrations, loss of performance, while performing leak test and gauge readings.Knowledge to properly assemble, apply, and account for a full range of equipment and tools, including compressors, wrenches, screw drivers, sockets, pneumatic air compressed drills, hammers, saws, rulers, levels, vices, pliers, pipe cutters, ratchets, punches, chisels, and etc. through experience in military and mechanical positions as a mechanic. Applied daily the ability tounderstandand interpret various manuals, owner’s manuals, blue prints, wiring diagrams, and materials to complete repairs and/or processes to adhere to guidelines.Excellent verbal skills while performing all duties to clearly explain procedures, provide feedback, and work with all levels within an organization whether working in the motor pool or out working in a field mission with attached units. Able to follow instructions and ever-changing scheduling needs necessary to complete task. Operated numerous vehicles safely without any damage reports or accidents, including my personally owned vehicle. Possess theability to exert moderate to arduous physical effort involving walking, bending, stooping, lifting, working overhead and crawling while using sound judgment.

Service Technician

Confidential, Tampa, FL

Responsibilities:

  • Provided necessary maintenance on customer’s vehicles. Replaced defective or worn parts found during inspection. Troubleshot and diagnosed customer’s complaints and provided feedback in terminology easily understood. Provided quality inspections to meet and exceed organizations expectations such as preventative maintenance which saved customer thousands of dollars and ensured a satisfied returned customer. Negotiated work orders to meet customer satisfaction. Reinforced learned skills from the military and automotive . Maintained cleanliness of work area to ensure safety to myself, employees, and customers’ vehicles.
  • Assisted other members of mechanic team with lifting large parts such as subframes, differentials, installing suspension components, and performing alignments. Prepped new vehicle inventory by ensuring proper oil, transmission, brake, and power steering fluids were at correct levels, inspected both interior and exterior for damage, checked for leaks, checked all components worked properly, verified vehicle accessories matched invoice, test drove, and made repairs when necessary. Used brake lathe to turn rotors within proper guidelines. Used manufacturer manuals to make repairs within standards. Applied knowledge of electrical concepts to read schematics and trace out shorts and /or open circuits, and made repairs to fuses, circuit breakers, relays, and components while using digital multimeter, flow gauges, computer code retrieval systems, and ammeters. Properly documented all work performed on each work order to meet customer and operations standards ensuring that customers’ needs were verified and corrected. Experienced in all areas of maintenance including hydraulic, electrical, and mechanical systems.

Sales Representative

Confidential, Tampa, Florida

Responsibilities:

  • Provided strong communications and interpersonal skills when working one-on-one with customers utilizing experience learned in military, automotive school, and working at automotive shop.Effectively handled difficult situations and developed and implemented solutions to customer’s needs. Exercised professional speaking abilities to clearly communicate with customers.
  • Helped customers with purchases of automotive partsusing excellent customer service and communication skills as demonstrated throughout career while working with teams and individually. One example would be when a customer and I were able to come to solutions about which products to purchase. I was able to up-sale certain products based on the customers immediate need, and together we chose the best cost effective long-term solution, which lead to a future return customer that often requested my services.Upgraded customer’s products by giving them a back-ground knowledge of product performance. Marketed a better product to customers for up-most performance level. Maintained appearance of facility. Built a trustworthy relationship with both customers and coworkers.

Nursing Assistant

Confidential, Tampa, Florida

Responsibilities:

  • Provided nursing care in accordance with resident care policies and procedures, pertaining to storage of equipment, cleanliness,work procedures, and Confidential t care. Ensured the safety and well-being of the residents is maintained. Assisted residents with hygiene upkeep in accordance with established care plan.Instructed and verified work and procedures when new staff members. Measured and recorded Confidential t's Inputs and Outputs through entire shift. Managed supply inventory and supply requisitions. Provided medication reminders to nurses and Confidential ts. Provided Confidential t transportation to doctor appointments to meet facility demand. Ensured that staff and I utilized applicable and established safety procedures for unloading and loading Confidential ts, passengers, and cargo using correct body mechanics when transferring to beds, stretchers, chairs, and vehicles. Reported to the senior doctors of the status of Confidential t by spending maximum time in the room with the Confidential t.Maintained the appearance of the ward to be neat and clean. Obtained specimens, weights, and vital signs of Confidential ts daily and recorded into CPRS system daily. Assisted in mental health centers, hospitals, long term health care institutions, assisted living centers, nursing homes upon nursing request with no conflicts. Updated Confidential t flow sheets and records in accordance to policy and procedure. Used visual aids, real-life experiences, and popular social media when necessary in order to communicate to Confidential ts.
  • One example was to use a language app to speak German to a very confused Confidential t, which resulted in the Confidential t taking his prescribed medication and to his recovery. Utilized proper infection control guidelines such as: proper hand washing, protective equipment, and proper handling and disposal of infectious equipment in accordance to policy. Worked with doctors, nurses, physical therapists, and social workers to assist with creation of treatment plans for Confidential ts. Transported specimens to laboratory for testing within timely manner, to ensure the most current results and meet customer and facility demand.
  • Have performed routine procedures in accordance with established standard operating procedures for CNA . Completed projects to enhance Confidential t care and quality efficiency, applying learned quality skills in school. Ability to multitask duties while accomplishing CNA responsibilities, Nursing, Physician, and Customer request. Ability to meet ward demands while caring for 32 Confidential ts. Used ability to work as a team member on a daily basis to assist nurses and other skilled professionals in completion of care task.Familiarity and a dailyapplication of prefabricated appliances such as, limbo-sacral supports, prosthetic socks and sheaths, elbow and ankle supports, elastic support hose, hand, splints, soft knee braces, neck collars, abdominal binders, trusses, and non-custom in-depth shoes.

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